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Operations Analyst
SmartAsset New York, NY
$75k-98k (estimate)
Full Time | Business Services 1 Month Ago
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SmartAsset is Hiring a Remote Operations Analyst

About SmartAsset:

SmartAsset is an online destination for consumer-focused financial information and advice that powers SmartAdvisor, a national marketplace connecting consumers to financial advisors. Reaching approximately 75 million people each month (as of Sept. 2021) through its educational content and personalized calculators and tools, SmartAsset's mission is to help people make smart financial decisions. Ranked on the Inc. 5000 and Deloitte Technology Fast 500™ lists of fastest growing companies in 2021, SmartAsset closed a $110 million Series D round, valuing the company at over $1 billion. SmartAsset was also named to Y Combinator's list of Top 100 Companies of all time and Forbes' list of America's Best Startup Employers in 2020.

About the Team:

The Strategy & Operations team is at the epicenter of a rapidly growing business focused on acquiring new B2B customers in the Financial Services space. We are general athletes who have the strategic agility to flex into different parts of the organization to provide thought leadership and operational scale. We are seeking a talented Operations Analyst who can help us widen our reach and impact across the business. 

About the Job:

  • Provide day-to-day operational support for the Sales organization to ensure a frictionless sales motion.

  • Run ad hoc and recurring analyses to help the leadership team make informed decisions. 

  • Manage a ticketing queue, triaging requests and resolving cases in a timely manner to meet SLAs. 

Partake in operationalizing strategic initiatives in support of the broader Strategy & Operations team. 

  • Serve as a steward of data fidelity and data hygiene across our sales tech stack.

  • Support GTM functions including account assignments, sales promotions, customer activations, etc.

Skills / Experience You Have: 

  • Comfortable running analyses in spreadsheets - know how and when to use lookups, pivots, sums/counts/ifs.

  • 1-3 years of experience in sales, marketing, or revenue operations. 

  • Familiarity with Salesforce CRM - know how to navigate salesforce and modify basic reports and dashboards.

  • Ability to and find/access resources in a remote work environment.

  • Have an innate curiosity to carry out deep dives into the business to find areas for optimization.

Intermediate knowledge of Google Workspace services (Docs, Sheets, Slides, Drive, Mail, Cal, etc)

Skills / Experience Preferred:

  • Basic knowledge of SQL and Tableau.

  • Familiarity with SCRUM principles, know how to work tickets in JIRA.

  • Storytelling via data visualization, knowing how to use specific visuals to best convey business insights.

  • Working knowledge of finance and business analytics concepts.

Available Benefits and Perks: 

  • All roles at SmartAsset are currently and will remain remote - flexibility to work from anywhere in the US.
  • Medical, Dental, Vision - multiple packages available based on your individualized needs
  • Life/AD&D Insurance - basic coverage at 100% company paid, additional supplemental available
  • Short-term and Long-term Disability
  • FSA: Medical and Dependent Care
  • 401K
  • Equity packages for each role
  • Time Off: PTO, 3 Month Paid Parental Leave, Secondary Caregiver Leave
  • EAP (Employee Assistance Program)
  • Employee Resource Groups supporting our underrepresented communities
  • Pet Insurance
  • Home Office Stipend

SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at Recruiting@smartasset.com.

California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Minimum Salary of $60k to $88k equity benefits.

Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$75k-98k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

04/24/2024

WEBSITE

smartasset.com

HEADQUARTERS

DALLAS, TX

SIZE

200 - 500

FOUNDED

2012

TYPE

Private

CEO

NIGEL DEPASS

REVENUE

$50M - $200M

INDUSTRY

Business Services

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SmartAsset is a New York-based fintech company that provides asset management, retirement planning and related financial advisory services for individuals and businesses.

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The following is the career advancement route for Operations Analyst positions, which can be used as a reference in future career path planning. As an Operations Analyst, it can be promoted into senior positions as a HR Operations Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Analyst. You can explore the career advancement for an Operations Analyst below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Analyst job description and responsibilities

During this research phase, operations analysts often forecast the results of multiple solutions before determining the most effective option.

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Operations analysts also focus on the granular daily operations of how a business runs.

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Operations analyst perform the following regular functions of their job which is managing sales data and analytics

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Sales operations analysts carry out quantitative analysis and explanation of relevant data and ongoing analysis of alternatives and solutions.

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The operations analyst’s job entails scheduling and managing this process.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Analyst jobs

A career as an operations analyst requires dedication to continuing education.

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An outstanding operations analyst should be able to advise staff on all levels and develop new processes and workflows to enhance operations.

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The business operations analyst will often be required to possess and make use of the following skills, knowledge and abilities as a driving force to enhance productivity.

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Get familiar with the fundamentals.

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Pursue a professional certification.

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Step 3: View the best colleges and universities for Operations Analyst.

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