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Job Responsibilities
Minimum Qualifications:
Preferred Qualifications
Skill
Required / Desired
Amount
of Experience
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Required
Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Required
1
Years
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA’s until resolved.
Required
1
Years
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Required
1
Years
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Required
1
Years
IT Help Desk Call Center exp
Required
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Full Time
$49k-60k (estimate)
05/01/2024
05/14/2024
smartims.com
PLAINSBORO, NJ
200 - 500
1994
Private
GAYATHRI RAO
$10M - $50M
IT Outsourcing & Consulting
Smart IMS is an Information Technology firm that provides infrastructure management, application development, maintenance and support services.