Purpose of the position

• The Distribution Sales, Program Manager is responsible for the coordination and management of Key Account and Channel Partner programs including, special pricing agreements, rebates, contracts, and general Channel Partner reporting both internal and external to SMA America. In addition, responsibilities include the coordination and management of Core Service programs for all the Americas including Core Service quoting, Sales presentations and input on marketing materials, creation of outbound Sales programs, representing SMA-America in the BU and working with the BU to ensure Core Service offerings are loaded into Sales Force/SAP Master Data. This position is a key role for SMA Americas as the Channel Business is a significant portion of the revenue generated by SMA-America and Core Service Sales is a key growth area for SMA-America.

Primary duties / responsibilities

• Organizing and maintaining contract renewal schedules and deliverables (annual rebates) for Distribution Accounts within the Channel Sales business unit.

• Managing and maintaining pricing programs (including CCAs, CVAs and Powerup ) with Authorized Distributors and Key Accounts, ensure process documentation and system process improvement

• Tracking and reporting Key Account Distribution Accounts performance relative to contract and rebate obligations.

• Managing Americas Service Sales demand/lead generation and reporting by region and sub-region, integrating Core Service Sales in standard Sales funnel management tools, processes, and reporting.

• Managing, maintaining, and distributing AD Price List to internal and external stakeholders.

• Creates and sends open order reports for Distribution Accounts.

• Lead and drive monthly meetings and QBRs with key Distribution Accounts (manage meeting action items and meeting minutes). Attends weekly/bi-weekly Channel, Strategic and Regional Sales meetings representing Channel and Core Service.

• Collect, maintain, and analyze point of sale data at Distribution (deliver actionable reporting to Key Account stake holders). Manage Americas Core Service Sales monthly order and revenue reports by region and sub-region, by Point-of-Sales and After Sale. Tracks Installed Base, Point-of-Sale, After Sale and Core Service Sales opportunities.

• Support Channel and Core Service quotes and ensure all needed documentation and quote completion turnaround time. Acts as Right Signer on Channel Quotes.

• Managing deliverables required to complete Key Account/Sales projects on time. Tracks relevant metrics and drives required action items to conclusion.

• Organizing internal SMA groups to drive towards completion process projects.

• Organizes plans and directs Key Account/Channel, Core Service quotes, projects, program schedules, and deliverables.

• Tracks relevant metrics and drive action items based on results – actively monitors and maintains Americas Core Service Sales funnel.

• Coordinates and collaborates with internal departments and stakeholders to ensure completion of all commitments made relative to quotes, timelines, quality, and the required business metrics

• Function as an escalation point of contact in the event of customer issues, Channel and Core Service issues and quotes and for Sales.

• Monitors and tracks project and program deliverables to ensure Channel & Core Service targets are met

• Responsible for maintaining excellent customer relations with Key Accounts/Distributors.

• Ensures proper documentation is in place for all programs, working closely with other departments.

• Manages internal systems and processes to ensure proper project flow execution

• Other duties as may be required or assigned

Required training (type / duration / field / additional training)

• A bachelor’s degree in a technical field or business is required.

Required relevant professional experience (type / duration)

• 5 years of experience in Program Management, Project Management or Sales is required.

Other specialized skills

• Knowledge of the Solar Industry, Solar Inverters or Core Service or Distribution is preferred.
• Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.
• Organized, attention to detail, and a high level of accuracy are required.
• Demonstrated capability to lead and drive process improvements.
• Ability to analyze and solve problems effectively.
• Ability to work independently with minimal supervision.
• Ability to facilitate effective meetings.
• Ability to manage multiple projects simultaneously.
• Ability to collaborate with internal business units, stakeholders, Sales and external Channel and Key Account stakeholders.
• This position may require periodic domestic and international travel.

The salary range for this position is $82,000 - $108,000 annually.