POSITION SUMMARY

We are seeking a meticulous, critical-thinking, and self-starting Field Service Technician to maintain the equipment and facilities of multiple Slick Rock locations within a designated area while working in a fast-paced retail environment. This position plays a critical role in our clients’ experience and supports the successful operation of the company by minimizing equipment downtime, mitigating safety concerns, and contributing to our 100% Cleanliness Guarantee through preventative maintenance. This individual should possess strong communication skills, excellent time management, have a keen eye for detail, enjoy solving problems and working with their hands.

ABOUT THE COMPANY

We are Slick Rock Tanning & Spa, we provide state-of-the-art sun, spray & spa services and we are growing by the day. We are dedicated to helping our clients radiate confidence through affordable, state-of-the-art wellness services. Our mission extends to supporting our team members in achieving their personal, professional, and financial goals. Our core values – transparent, inspirational, aligned, accountable, results-orientated, and disciplined – are the backbone of our business and guide our hiring process.

OBJECTIVES

• Work independently to maintain the overall appearance and functionality of all Slick Rock locations within a region.
• Plan routes to minimize drive time and return trips, ensuring all necessary tools, equipment & parts are available to complete the day’s tasks.
• Manage competing requests and schedule work in terms of priority and urgency to mitigate safety concerns promptly and minimize equipment downtime.
• Perform routine & preventative maintenance on sun, spa, and spray equipment such as deep cleaning beds, removing and cleaning acrylics, cleaning and replacing filters, re-lamping, etc.
• Troubleshoot all technical and mechanical issues as they pertain to facilities and equipment, including spa equipment, spray tan booths, and sunbeds, computers and hardware, appliances, and mechanical/ HVAC, etc.
• Anticipate, identify and correct any and all problems involving the facilities and/or tanning and spa equipment.
• Thorough completion of repair work and maintenance tasks to ensure first-time fix rate within departmental standards.
• Assist with installation and moving units, big event setup/ teardown, etc.
• Perform minor non-licensed plumbing and electrical repairs such as leaky faucets, outlet repair, ballasts, etc.
• General carpentry work including drywall repair, painting, etc.
• Consistently and accurately track time to complete preventative maintenance and repair work; keep equipment and facilities maintenance logs up to date.
• Maintain clean work areas and leave job sites in better condition than when you arrived.
• Work with salon staff and others to uphold Slick Rock policies and requirements.
• Other duties as required or assigned.

COMPETENCIES

• Understanding or ability to quickly learn equipment, maintenance procedures, and facility operations.
• Ability to think critically about a problem, identify and analyze root cause(s), and implement effective solutions promptly.
• Capacity to manage multiple responsibilities, prioritize tasks, meet deadlines, and adapt to changing priorities in a fast-paced environment.
• Strong verbal and written communication skills to interact with staff, vendors, and stakeholders effectively.
• Ability to maintain a positive attitude, especially when completing repetitive / routine maintenance tasks.
• Mental stamina and endurance; ability to stay resourceful and results-oriented, especially in the face of challenging or complex problems.
• Eagerness to seek out continuous process improvements, cost-saving initiatives, and employee development to enhance overall performance.
• Ability to maintain basic maintenance records for equipment and facilities.
• Ability to understand written directions in manuals and on manufacturer websites to effectively perform maintenance tasks.
• Tech-savvy and computer literate; proficient with Microsoft Office Suite or related software.

EDUCATION AND EXPERIENCE

• High School Diploma or GED required
• Experience in maintenance, construction or related field preferred
• Electrical or mechanical basic knowledge preferred
• Valid driver’s license and clean DMV record
• Experience using a variety of manual and power tools

PHYSICAL REQUIREMENTS

• Must be able to access and navigate all areas of the facilities, access all parts of the company equipment, and move safely over uneven terrain or in confined spaces.
• Prolonged periods standing, walking, crouching, bending, or kneeling.
• Ability to climb a ladder while carrying up to 40lbs.
• Ability to lift up to 50 lbs at a time; ability to team lift 100 lbs
• Physical stamina and endurance required for 8 hours shifts
• Prolonged or intermittent periods sitting at a desk and working on a computer or driving in a vehicle
• Position may require travel: Up to 20%
• Perform work with OSHA required PPE
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
• Plan routes to minimize drive time and return trips, ensuring all necessary tools, equipment & parts are available to complete the day’s tasks.
• Manage competing requests and schedule work in terms of priority and urgency to mitigate safety concerns promptly and minimize equipment downtime.
• Perform routine & preventative maintenance on sun, spa, and spray equipment such as deep cleaning beds, removing and cleaning acrylics, cleaning and replacing filters, re-lamping, etc.
• Troubleshoot all technical and mechanical issues as they pertain to facilities and equipment, including spa equipment, spray tan booths, and sunbeds, computers and hardware, appliances, and mechanical/ HVAC, etc.
• Anticipate, identify and correct any and all problems involving the facilities and/or tanning and spa equipment.
• Thorough completion of repair work and maintenance tasks to ensure first-time fix rate within departmental standards.
• Assist with installation and moving units, big event setup/ teardown, etc.
• Perform minor non-licensed plumbing and electrical repairs such as leaky faucets, outlet repair, ballasts, etc.
• General carpentry work including drywall repair, painting, etc.
• Consistently and accurately track time to complete preventative maintenance and repair work; keep equipment and facilities maintenance logs up to date.
• Maintain clean work areas and leave job sites in better condition than when you arrived.
• Work with salon staff and others to uphold Slick Rock policies and requirements.
• Other duties as required or assigned.

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Slick Rock Tanning & Spa recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to admin @slickrocktanningspa.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.

Benefits:

• 401k w/ matching
• Health insurance
• Paid time off
• Free tanning & spa services
• Employee discounts
• Professional development
• Paid training
• Travel opportunities (Industry tradeshows, conferences, etc.)
• Community service oppoortunities (Habitat for Humanity, 2nd Harvest, Scraps, Blessings Under the Bridge, etc.)
• Team events (BBQs, Silverwood, Bloomsday, rock climbing, etc.)

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability
• On call as necessary

Supplemental pay types:

• Incentive pay

Job Type: Full-time

Pay: $37,440.00 - $45,760.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What draws you to this position most?
• Share one job you've had which shows relevant experience: Include your job title, company, salary, and length of employment.
• Do you have a clean driving record?

Experience:

• Relevant: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person