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We are a Small company that currently owns and operates 3 hotels with ambitions to grow our portfolio. We are family-oriented and very respectful of personal time. We are a company of hard workers with high integrity and the will to serve people and our community.
Our company offers weekly pay, 6 paid holidays per year and paid yearly vacation time.
Overview: We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This is an excellent opportunity for someone with a passion for hospitality and exceptional guest service. Responsibilities: - Conduct night audit procedures to ensure the accuracy of financial transactions and reports - Verify the accuracy of guest accounts by reconciling charges and payments - Handle guest check-ins and check-outs during the overnight shift - Provide exceptional customer service to guests, addressing inquiries and resolving any issues or complaints - Assist with front desk duties, including answering phone calls and managing reservations - Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests - Ensure compliance with hotel policies and procedures, as well as safety and security protocols - Collaborate with other hotel staff to ensure a seamless guest experience Requirements: - Previous experience in a hotel or hospitality setting is preferred - Strong guest relations skills with a focus on providing exceptional customer service - Multilingual abilities are a plus - Knowledge of front desk operations and hotel management systems - Familiarity with night audit procedures is desirable - Proficient in using phone systems and demonstrating proper phone etiquette - Excellent communication skills, both verbal and written - Ability to work independently with minimal supervision - Detail-oriented with strong organizational skills Note: All positions must be paid, including internship positions.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time
$26k-31k (estimate)
05/01/2024
05/17/2024
equitymanagementcorp.com
LONDON, ENGLAND
100 - 200
1990
SHABBIR BHALLOO
$5M - $10M