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### Job Overview:
We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience. This position requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously.
### Duties:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room assignments, and special requests
- Handle cash transactions and maintain accurate records
- Process guest payments and ensure billing accuracy
- Maintain a clean and organized front desk area
- Perform night audit duties, including reconciling daily transactions and preparing reports
- Address guest concerns or complaints in a professional manner
- Collaborate with other hotel staff to ensure smooth operations
### Requirements:
- Previous experience in hospitality or front desk role preferred
- Knowledge of hotel management systems and phone systems
- Excellent phone etiquette and communication skills
- Multilingual abilities are a plus
- Strong customer service skills with a focus on guest satisfaction
- Ability to handle cash transactions accurately
- Attention to detail and ability to multitask effectively
- Flexibility to work night shifts, weekends, and holidays as needed
Join our team and contribute to creating memorable experiences for our guests. Apply today!
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$25k-34k (estimate)
03/06/2024
07/01/2024
equitymanagementcorp.com
LONDON, ENGLAND
100 - 200
1990
SHABBIR BHALLOO
$5M - $10M
The job skills required for Front Desk/Night Auditor include Customer Service, Billing, Communication Skills, Attention to Detail, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk/Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk/Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk/Night Auditor. You can explore the career advancement for a Front Desk/Night Auditor below and select your interested title to get hiring information.