Front Office Manager for a limited service hotel In Pelham. Team oriented atmosphere. Ideal candidate will be highly motivated with strong leadership skills, assisting in the successful management and leadership of the hotel. This position requires a minimum of 2 years previous experience working in hotel front of the house and is an ideal opportunity for an experienced individual to progress in the hotel industry.

Ideal candidate will be responsible for all front of house operations to include but not limited to:

Job Requirements

• Flexibility with schedule as it will include weekends, evenings and occasional night shift
• Be responsible for interviewing, hiring, training and managing front desk staff
• Communicating, adhering and implementing brand standards and company policies to staff
• Scheduling front desk staff according to needs of the hotel
• Work cohesively with management and staff to achieve high guest satisfaction
• Monitor quality of service, ensure operational efficiency and guest satisfaction
• Maintain high standard of personal appearance including dress code compliance
• Any other duties as assigned by General Manager

Skills:
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using phone systems and office equipment
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and problem-solving skills
- Knowledge of guest relations principles and practices

We offer competitive pay, a positive work environment, and opportunities for career growth. If you have the skills and experience required for this position, we would love to hear from you.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Evening shift
• Morning shift
• Nights as needed
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel Front Desk: 2 years (Required)

Work Location: In person