```Overview```
We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

```Responsibilities```
- Greet guests with a warm and friendly welcome upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist guests with luggage, transportation arrangements, and other concierge services
- Process payments and maintain accurate records of guest transactions
- Maintain the cleanliness and organization of the front desk area
- Collaborate with other hotel departments to ensure seamless guest experiences

```Skills```
- Previous experience in a hotel or front desk role is preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel management systems and phone systems
- Strong customer service skills with the ability to handle difficult situations diplomatically
- Attention to detail and ability to multitask in a fast-paced environment
- Bilingual skills (if applicable) are a plus
- Ability to work flexible hours including evenings, weekends, and holidays

At our company, we value our employees and offer competitive benefits including:
- Competitive salary
- Paid time off

If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality environment, we invite you to apply for the position of Guest Service Agent with us. We look forward to reviewing your application.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Holidays

Work setting:

• In-person

Ability to Relocate:

• Orange Beach, AL 36561: Relocate before starting work (Required)

Work Location: In person