9 Client service representative Jobs in East Providence, RI
Skills for Rhode Island's Future is Hiring a Client service representative Near East Providence, RI
Skills for Rhode Island's Future (Skills RI) is recruiting Client Services Representative II for Bank of America in Riverside, RI.
Please read more about Skills RI at the end of this job description.
COMPANY NAME : Bank of America
JOB TITLE : Client Services Representative II
LOCATION : Riverside, RI
HOURS : Full-time
Key Responsibilities :
- Working in a professional, fast-paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner.
- Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time.
- Understanding how clients engage with us via technology (online and mobile), financial center, and contact center and make sure they
re aware of all we can do to make their financial lives better.
- Navigating multiple computer applications while interacting with the client.
- Listening to, understanding, and providing solutions for our clients needs.
- Fully understands how life events can impact a clients financial situation and is prepared to actively advise solutions and analyze / resolve complex client problems through creative solutions.
- Begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections.
Successful Candidates will have :
- 1 years of customer / client service experience, including experience handling difficult client situations.
- 1 years of experience in the banking / financial industry.
HOW TO APPLY
Applicants interested in this position will be screened by Skills for Rhode Islands Future and Bank of America will make the final hiring decisions.
WHY APPLY THROUGH SKILLS FOR RHODE ISLANDS FUTURE
Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island
s Futures team will guide and provide you with support throughout the hiring process.
Skills for Rhode Islands Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work
Last updated : 2024-05-09
Job Summary
Full Time
$50k-65k (estimate)
05/11/2024
06/21/2024
skillsforri.com
Providence, RI
25 - 50
Related Companies
The job skills required for Client service representative include Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.
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