The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other information:

Job Summary
The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Responsible for coordinating and facilitating patient care activities as assigned for provider(s). This position may float to other departments in support of patient care/organization need. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.

Essential Functions
Prepare examination room per established procedure. Coordinate efficient patient flow through effective performance of established procedures. Document correctly and succinctly in the medical record in a timely manner. Utilize patient record in an appropriate manner. Perform patient care within scope of license, in support of patient satisfaction initiatives and per organization policies and procedures. Teach patient and/or family member through utilization of effective organization resources. Participates in the general orientation process of employees who are new to healthcare or the department. Facilitate accurate coding, patient referrals, appointment rescheduling and prescription refills. Direct patient calls in an appropriate manner. Ensure that the electronic medical record is complete and accurate through established procedures. Respond to codes in a prompt manner. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee. Maintain ability to float to other departments/locations as assigned.

Education
High School graduate or GED required. Successful completion of an approved medical assisting program is required (AAMA, AMT, NHA, NCCT or equivalent Medical Assistant Certification).

Experience/Training
Previous related experience preferred.

License/Certifications
Current Washington State Medical Assistant - Certified (MA-C) required. Current American Heart Association (AHA) Healthcare provider BLS required.

Other Skills
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well-developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of the healthcare environment required. Experience with an EMR. Bilingual Spanish/English preferred. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. Potential exposure to blood-borne pathogens/biohazard waste. Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.

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