90 Customer service agent Jobs in Fort Myers, FL
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SIXT USA is Hiring a Customer service agent Near Fort Myers, FL
Job Description
Come Join our Fort Myers, Airport Team - We offer $15.60 / hr Plus a sign-on bonus of $1500 and a monthly bonus. Must have open availability and have customer service experience
Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc.
The ideal candidate possesses the following attributes :
- Exceptional interpersonal and relationship-building skills
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
- Welcome all customers as they arrive on the lot
- Ask about their experience with Sixt, recording feedback to improve future rental experience
- Make sure customers have all personal belongings from the vehicle
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage / loss report
- Use proper statement to determine if the vehicle is being returned with a full tank of gas
- Advise and review rental charges, providing an accurate receipt to the customer
- Provide information regarding transportation to the airport terminal if applicable
- Complete a service alert for any mechanical and or body damage communicated by the customers
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
- Keep the lot organized for ease of access and traffic flow
- Work in outdoor weather conditions including direct sunlight, rain, heat, or cold
- Perform other job duties as assigned to meet the business needs
Qualifications
About you :
- High school diploma or GED
- Minimum 1-year customer service experience
- Must be at least 21 and have a valid driver's license with a clean driving record
- Basic computer navigation skills and knowledge of Microsoft Office applications
- Ability to work 40 hours per week including day and / or evening hours
- Likely to require at least 5-10% travel, some of which may be by airplane
- Must be willing to wear company uniforms
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Ability to communicate in other languages is a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.
This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Last updated : 2024-04-27
Job Summary
Full Time
$36k-45k (estimate)
02/17/2024
05/12/2024
The job skills required for Customer service agent include Customer Service, Microsoft Office, Futures, Written Communication, Transportation, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
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Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
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The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
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Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
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Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
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With customer service, customer support and customer experience, required.
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When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
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Agents must be trained and mentored to develop a positive approach towards handling customer queries.
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A customer service representative must be a good listener.
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Step 3: View the best colleges and universities for Customer Service Agent.
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