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Client Manager (Torrance, CA)
$81k-103k (estimate)
Full Time 4 Months Ago
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Singer Vehicle Design is Hiring a Client Manager (Torrance, CA) Near Torrance, CA

About Singer We are passionate about creating some of the most awesome automobiles in the world. Founded in California in 2009, Singer Vehicle Design is a luxury brand with a global clientele and operations in the US, the UK, and Switzerland. Our mission is described simply as: "A Relentless Pursuit of Excellence.” The company has become renowned for its collaboration with owners of the air-cooled Porsche 911 in pursuit of bespoke restorations.  
Client Manager
Position Summary
Under direct leadership, the Client Manager acts as a single point of contact and concierge for all client related issues and questions, drawing on support from other functions within SVD. They are responsible for ensuring that customers receive a best-in-class client journey from first engagement through to delivery in a manner that demonstrates, “Everything is Important.”
This position is located on-site in Torrance, CA.
Essential Functions
  • Manages Singer clientele throughout their journey from initial order to delivery
  • Engages with clients regularly, sharing updates and all decision-based deadlines
  • Provides high-quality, technical and/or nontechnical education and training to clients and other contacts on topics such as: brand history/values, customer experience, current/future technology, performance, application, and overall benefits
  • Utilizes structures and templates for all client interaction to successfully measure KPIs for all client engagement programs and initiatives
  • Supports strategic decision making based on customer insights
  • Works in a cross-functional team environment as a strong team player and demonstrate ability to work with other functional groups to achieve company-wide goals
  • Elevates the Singer Vehicle Design brand and ensure every point of contact is an excellent experience
  • Performs other duties as assigned
Qualifications:
Required Education/Experience
  • Bachelor’s degree in relevant field
  • Five (5) plus years of experience within luxury automotive industry or equivalent brand industry
  • Five (5) plus years of specific experience in a client management or customer facing role
  • Prior experience in a rapidly growing business environment
Preferred Education/Experience and/or Certifications
  • Detailed knowledge of Singer Vehicle Design’s history, heritage, and services
Skills/Abilities and Attributes
  • Proficient with Microsoft Office (incl. Excel, PowerPoint, SharePoint, Teams), as well as various digital illustration, editing, and design-based programs and tools
  • Maintains a neat, professional appearance
  • Ability to adapt to a hybrid work environment
  • Effective written and verbal communications skills; ability to express ideas clearly and actively listen to others
  • Team oriented, with a strong ability to multi-task and work in a fast-paced environment to meet multiple deadlines
  • Excellent time management with an ability to balance multiple projects and timelines
  • Strong organizational, problem-solving, and collaborative skills with the ability to prioritize efficiently and effectively within and across departments
  • Positive attitude and strong work ethic
 
Physical Demands/Work Environment
  • Must be able to travel for business, including occasional travel by commercial airplane
  • Must be able to use fingers, hands, and arms at computer keyboard for long periods of time
  • Must have ability to speak clearly and distinctly and hear and be heard and understood in person and by telephone
  • Must be able to wear appropriate PPE in the production environment
Compensation
The starting salary range for this position is between $85,120 - 106,400 per year, plus an annual bonus plan. Actual compensation will be determined by skills, experience, and relevant education or training. 


BenefitsSinger employees enjoy generous paid time off, low-cost health insurance, a 401(k) plan with a company match, life and AD&D insurance, long-term and short-term disability, Snap-On tools for our techs, and continuous opportunities for learning and advancement within the company.

Equal Employment OpportunityWe are committed to building a team that includes individuals from different cultural backgrounds, ethnicities, genders, ages, sexual orientation, and physical abilities, reflecting the diversity of the communities where we work and live.

Department: Sales and Marketing
This is a non-management position
This is a full-time position

Job Summary

JOB TYPE

Full Time

SALARY

$81k-103k (estimate)

POST DATE

01/11/2024

EXPIRATION DATE

06/02/2024

WEBSITE

singervehicledesign.com

HEADQUARTERS

SHADOW HILLS, CA

SIZE

100 - 200

FOUNDED

2009

TYPE

Private

CEO

MAZEN FAWAZ

REVENUE

<$5M

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If you are interested in becoming a Client Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Learning the needs of clients and developing plans to meet them.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Manager jobs

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They should also verify details with the client to ensure there are no errors on either end of the agreement.

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Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

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Client relations managers must know how to work with others as they maintain strong professional relationships with their clients.

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To maintain this strong client relationship, the client relations manager must consistently work to ensure they satisfy the client.

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Step 3: View the best colleges and universities for Client Manager.

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