Scope of Responsibilities: Provide leadership in promoting quality assurance principles throughout the organization. Develop departmental strategy and vision to ensure adherence with customer expectations. Manage all aspects of the Quality Management System to ensure compliance with applicable regulations and standards in support of regulatory and certification requirements. Resolve all customer quality issues through definition of the product, advance quality planning, and prompt resolution of rejections. Drive continuous improvement efforts across the organization.

Essential Duties and Responsibilities:

• Initiate and implement quality improvement activities to assure process performance, in a cost-efficient manner
• Design, implement and document procedures for process control / improvement, testing, validation, and inspection
• Monitor the status of all customer rejections, containment, and facilitate resolution in the common interest of the customer and the company. Utilize 8-D team-oriented problem solving as required
• Develop and maintain the ‘Integrated’ Quality & Environmental Manual and company procedures on a continuous basis and communicate any significant changes to all applicable personnel
• Oversee and monitor the quality system measurables. Bring unfavorable trends to the attention of Top Management. Report serious issues, not corrected through normal channels, to the President
• Establish and monitor quality and basic skills training programs, within budgetary constraints
• Assure that the duties and performance of all Quality Assurance personnel (engineers, technicians, inspection, and test personnel) are properly monitored to assure maximum effectiveness and efficiency of those resources
• Assure that accurate PPAP and FA submittals to customers are completed on a timely basis
• Pursue and accomplish all significant customer certifications and audits required to obtain and/or retain business
• Promote advanced quality planning in a cost effective and timely manner with cross-functional team involvement. This includes the development of Control Plans, Process FMEA’s and Process Flow Diagrams
• Help to establish guidelines and requirements for certification of suppliers and support Materials Manager in supplier evaluation and supplier performance measurement
• Assist in development of new products to meet the needs of customers. Attending customer trials as required
• Assist in creation of COC, COA, COO, and other test reports as required
• Oversee Internal Change Request process, and support customer ECO process for external changes
• Oversee company warranty system, including RMAs, rework orders, customer credits, etc
• Ensure that company products meet regulatory requirements including allergen and other compliance statements, labeling, SDS and Conflict Mineral requirements, and test protocols. Develop policies as required
• Conduct or supervise audits of incoming, in-process and finished goods. Help determine disposition of rejects
• Serve as Management Representative for ISO9001, ISO13485, ISO14001 or any other similar standards
• Travel as required in support of company quality objectives (typically less than 5%)

Confidentiality Required: All manufacturing processes, customer names and contacts, and financial information are kept confidential to those outside the company. All wage information is to be discussed privately.

Skills and Knowledge Requirements:

• 4-year college degree or 2-year technical degree
• 10 years quality management and/or supervision experience in a manufacturing environment
• Proficient in Microsoft EXCEL and PowerPoint
• Knowledgeable in use of MRP systems, root cause/corrective actions, Lean, 5-S, continuous improvement, creation of Control Plans & Process FMEAs.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• How many years of experience do you have in MRP systems?
• How many years of experience do you have in root cause analysis/corrective actions?
• How many years of experience do you have in Lean Manufacturing?
• How many years of experience do you have in 5-S?
• Do you have experience with creation of Control Plans and Process FMEAs?

Education:

• Bachelor's (Preferred)

Experience:

• Quality Management: 10 years (Preferred)

Ability to Commute:

• Vandalia, OH 45377 (Required)

Ability to Relocate:

• Vandalia, OH 45377: Relocate before starting work (Required)

Work Location: In person