MT. SINAI HOSPITAL/HOLY CROSS HOSPITAL CRISIS WORKER-PSYCH TRIAGE

• Completes an in-depth biopsychosocial assessment of a patient (adult, child, adolescent) who presents to the emergency department in crisis. • Recognizes patients suffering from acute symptoms of suicidality, homicidality, agitation, psychosis, mania, intoxication, anxiety, and other presentations, and be able to identify the need for hospitalization

• Works closely with the on-call psychiatric provider to determine the appropriate disposition as well as the ED attending to provide immediate stabilization (as needed) in the emergency department.

• Must be able to facilitate a medical evaluation to determine if the patient is medically stable and be familiar with psychotropic medications.

• Must be knowledgeable and/or familiar with legal documents such as voluntary admission forms, certificates, and petitions.

• Is required to facilitate transfers from and to other private and/or state hospitals.

• Must be familiar with and be able to understand DSM diagnoses and assist a licensed clinician in formulating a psychiatric diagnosis for the patient’s related visit.

• Provides patients with appropriate referrals to community agencies and /or substance abuse treatment programs and follow up with external referrals as needed.

• Is familiar with Medicaid, Medicare, MCO’s, and other commercial insurances and complete pre-certifications when needed.

• Communicates effectively with all persons involved in patients' treatment from family/friends and ED staff to outside agencies such as: CPD, CFD, SASS, nursing homes, etc.

MINIMUM Education:

• Must have a BA or BS degree with a major in social services or a related field.

MINIMUM WORK EXPERIENCE:

• At least two years' experience in the mental health field is desired.
•  should have experience in face-to-face assessments in stressful environments and good verbal and written skills.
• Must be culturally competent.

REQUIRED LICENSES, Certificates, Registrations:

• None