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Silverspot Cinema offers a competitive salary, great benefits and growth opportunities for our Team Members! Our culture thrives on developing and growing our team from within. Paid holidays and fun perks for ALL POSITIONS - Free movie passes, popcorn and soda and employee discounts. Vacation, sick leave, health insurance plus many other supplemental benefits for full-time employees.
GUEST RELATIONS - GENERAL SUMMARY
Guest Relations is the Ambassador of the Cinema and first impression our guest receives. This position always greets guests with a smile, provides a stellar guest service experience and provides relevant information to guest inquiries by phone and email. Use POS system to sell and swap tickets and fulfill requests.
GUEST RELATIONS - ESSENTIAL DUTIES AND RESPONSIBILITIES
-Listen to the guest without interrupting.
-Apologize and acknowledge the situation.
-Solve the issue or call a manager and explain the situation.
-Thank the guest.
GUEST RELATIONS - EDUCATION AND/OR EXPERIENCE
GUEST RELATIONS - PHYSICAL DEMANDS
Silverspot Cinema is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability status, protected veteran status, or any other characteristic protected by law. Silverspot Cinema also participates in E-Verify.
Full Time
$30k-39k (estimate)
02/07/2023
05/12/2024
The job skills required for Guest Relations include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Relations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Relations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Relations positions, which can be used as a reference in future career path planning. As a Guest Relations, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Relations. You can explore the career advancement for a Guest Relations below and select your interested title to get hiring information.