Legal Recovery & Repossession Specialist

Full Time (40 Hours)

Monday - Friday - 8 am-5 pm (Rotating Saturdays)

Cimarron

8275 W Flamingo RD

Las Vegas NV 89147

PURPOSE:
The primary purpose of this position is to assist Silver State Schools Credit Union to live out
its Mission, "Excellent Member Service and Financial Solutions - For Life," while "Placing
People over Profit" and providing outstanding service to both external and internal
members.
• To deliver service in alignment with our Service Commitments:
• I will earn respect and build trust by acting with integrity in every situation.
• I will understand my role in supporting the team to achieve our purpose.
• I will focus on people over products and build lasting relationships.
• I will take ownership and accept responsibility.
• I will treat my coworkers with the same high standards as I treat my member.
• I will continuously look for ways to improve myself, my credit union, and my
community.
• I will accept there is no "they." We are one working toward the same mission.
• I will commit to the core values.
• Meet all established service goals.
SUMMARY:
As a Legal Recovery & Repossession Specialist the main objective is to minimize, reduce
and eliminate company losses. This position is responsible for providing support and
assistance to the Credit Resolutions Department and Manager. Handles all aspects of loss
recovery, while using negotiation skills to obtain loan and share pay offs, post charge off pay
offs settlements, skip locate, small claims and civil litigation collecting, vehicle
repossessions and remarketing. Works to ensure the credit union minimizes losses on
recovered vehicles and maximize the recovery on post-charge off loans. Evaluates market
conditions and recommends changes to write down procedures when necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

include the following but are not limited to.
Other duties may be assigned as needed.
• Maintain phone and all other member communication availability consistent with
credit resolution expectation and process; availability should be as such where
abandoned or refused calls are minimal
• Abide by Credit Resolution phone etiquette and monitoring expectation
• Collect on all active loans, charged off loans, negative shares and charged off
negative shares
• Works toward prompt recovery through negotiations with attorney and/or through
civil/small claims court or replevin to obtain a court ordered judgment
• Directs legal counsel in court complaints and post judgment actions including
garnishments, supplemental orders and execution
• Directs and assists legal counsel in court proceedings. Appears in court in a
professional manner as necessary
• Handles and oversees all legal proceedings
• Monitors all attorney accounts to insure documents and legal proceedings are filed
and followed up by legal counsel in a timely manner
• Bankruptcy & Litigation knowledge and experience
• Loss Mitigation knowledge and experience
• Monitors loans to insure there is sufficient leverage to protect all loan products and
the Credit Union's best interest
• Performs recovery collections efforts in accordance with Credit Union policies and
procedures and ensures they are legally compliant
• Works towards prompt recovery of charged off accounts through negotiation or
settlement
• Maintain monthly charge off recovery balance sheet and submit to leadership
monthly
• Validate proper payment application with the Loan Servicing Department and that the
correct GL's have been utilized
• Knowledge of federal and state collection laws
• Negotiate and entertain best settlement and payment plans that will bring the credit
union the most receivables
• Monitor status and follow up on all monthly repayment plans
• Responsible for meeting departmental production, quality, efficiency, and time-driven
goals

• Attend all SSSCU judicial, small claims and legal court hearings
• Complete post judgment collections by way of bank levy, writ of execution, property
and personal lien filing and all other post judgment collection methods
• Organize and keep management abreast of all hearing by way of electronic calendar
tracking
• Maintain electronic chronological records of facts, information developed/taken and
ensure all retention of related records as required per the Credit Resolution
expectation as it pertains to this role
• Provide financial counseling and assistance to members experiencing financial
difficulties
• Keep all pertinent information regarding repossession recovery and legal cases
saved electronically - hard copies to be saved if a regulatory requirement
• Work and collect on all repossession and charged off queues
• Skip trace on all members where the credit union does not have the most up to date
information
• Follow up on all insurance claims as it relates to repossessions and charged off loans
• Assign loans for repossession
• Repossession rehabilitation and remarketing as it pertains to the Credit Resolutions
expectation as it relates to this role
• Ascertain what loans could bring the credit union a return by utilizing the legal
process
• Advise members of alternative means to work out deficient loan balances. Schedule
recovery agents to secure automobiles, assist with any skip tracing.
• Accurately track repossessions to ensure that members are provided all required
legal notices, remedies, and options electronically
• Satisfy all liens when required.
• Coordinate and communicate with recovery agents to secure the credit union's
collateral.
• Partner with all 3rd party agencies monitoring monthly payment collections, payment
plans, reporting and best practice
• Make sound recommendations to management on expenses that may be necessary
to optimize the sale price prior to liquidation.
• Cost and fees - reviewing and reconciling fees and costs associated with all legal,
skip tracing, repossession, and remarketing costs. A schedule of costs should be
saved in the Credit Resolutions procedure and expectation as it relates to this role• Investigate and manage services providers to ensure that they are properly licensed,
bonded and/or insured to perform required tasks. Establish a reasonable valuation
for collateral and assign to the appropriate channel to liquidate.
• Determine potential losses, prepare a summary of the potential loss, update
Leadership Team monthly.
• QC all requests for payment by service providers confirm actual work is to be
completed/being completed and complete with the necessary information from
which to pay outstanding invoices in a timely manner.
• Report to the Credit Resolutions Manager in a timely manner, all activities as it
relates to auto repossessions and recoveries. Recommends and prepares
reinstatement requests on a case-by-case basis.
• Cross train in additional collection specialty areas, i.e., Foreclosure specialist and
Bankruptcy specialist duties
• Maintain, review, update and create departmental procedures as they relate to this
role
• Maintain a monthly excel balance sheet with daily/monthly/YTD payment totals
calculated
• Perform related and unrelated duties as required; other job responsibilities
requested by management may be assigned
• Other duties as assigned by Management.

EDUCATION and/or EXPERIENCE:
• High school diploma. Additional business training is strongly preferred.
• Three to four years of collections experience with a full-service financial institution
• High-level knowledge of automobile and real estate lending preferred
• Collection Certification is strongly preferred

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*
**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**
SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
DRUG-FREE WORKPLACE