Education and Experience Requirements:

• Minimum of six years of experience in property management maintenance or equivalent experience.
• At least two years of Maintenance Supervisor or equivalent experience is strongly preferred.
• Must have EPA certifications Type I and II or Universal for refrigerant recycling (Applies to Certified Service Technicians).
• Must have all certifications as required by State and Local jurisdictions (Applies to both Certified and Non-Certified Service Technicians).
• Must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
• Demonstrated proficiency with computers, the internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for Company’s use. (Property management system experience is preferred.)
• Demonstrated ability to read, write, and communicate effectively, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
• Demonstrated ability to apply principles of logical thinking to define and correct problems.
• Ability to operate basic office machines such as copiers, fax machines, calculators, key machines, postage meters, and multi-line telephone systems.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.