Experience in Genesys or having worked on a similar Contact Center Platform (Cisco would be ok). They will either be coming from a Systems Engineer / or Software Engineer background and could do scripting work in either Ansible or Python.

Alot of the work will be on the Platform Engineering side and responsible for the upkeep, maintenance of Genesys on prem, and scripting.

• 8 years hands-on experience as a software engineer
• Demonstrated experience as engineer responsible designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products.
• Proficient in Java, Ansible, Python, any programming language and experienced in developing APIs and micro-services
• Experience with CI / CD pipelines and utilizing uDeploy and / or Ansible
• Understanding of modern data architecture principals and patterns
• Familiarity with Docker / Kubernetes and container-based development and deployment practices will be a plus
• Working with Event Driven Architecture Kafka, Webhooks
• Test Driven Development JUnit, Jasmine, Karma, Protractor, Jest, etc.
• Familiarity with NoSQL (MongoDB, DynamoDB, etc) a plus
• Ability to trouble-shoot complex data issues across the e2e technology stack
• Either hands-on Azure / AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training)

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide.

As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants.

Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions.

Visit https : / / dexian.com / to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.