10 Coordinator - Operations Jobs in Oklahoma, OK
Signal of Central Oklahoma is Hiring a Coordinator - Operations Near Oklahoma, OK
Job description
A Signal Coordinator provides functional leadership to Signal’s team of Security Officers through the development and implementation of policies and practices essential to the effective management of day-to-day operations.
We have a different approach to security than most companies! We provide professional security services to our clients and communities, and we do it as a team. And as a company, we are also focused on providing excellent employment and development opportunities to our team through higher wages, access to primary medical care, paid time off, and college tuition assistance program. Apply today and join our team!
Title: Coordinator
Location: Oklahoma City, OK
Schedule: Full Time; Multiple Shifts
Pay Rate: $20-22 per hour
BENEFITS:
- Primary Healthcare Plan for Security Officers AND their immediate family
- Paid time off
- Holiday pay
- Paid CLEET training and certification
- Company uniforms provided
- Earn your college degree! College tuition assistance from a world leading university for Security Officers AND immediate family
- Rise through the leadership ranks - we promote from within!
- We will provide training and certification for the right candidate
- Be a part of a security family that works as a team to protect the community.
REQUIREMENTS:
- Must have a CLEET security license or the ability to obtain certification.
- Must have experience leading a team of employees.
- Prefer that the applicant has security-related experience.
WHO YOU ARE:
- A career driven individual/leader who is seeking opportunity within an organization that can help you develop personally and professionally.
- You can deliver a genuine approach by providing customer service that is above and beyond needs and expectations.
WHAT YOU'LL BE DOING
- You will either be operating our patrol vehicle, along with surveying our sites on foot, or working a specific site for the duration of your shift. You will be engaging the community and providing security and peace of mind for our valued clients.
- Our Security Officers play a vital role by actively observing their surroundings, positively engaging with the community, and responding to emergency situations.
- You will be using the latest technology in the security industry to annotate detailed and accurate reports.
- You will be monitoring the scheduling of shifts for officers
- Help assist with officer and team development
- Assisting with office duties as needed.
YOUR PATH & OUR PROMISE
- Signal is growing and we need good people to join us for our journey.
- You will join a culture of learning and development through our Signal Performance Institute. Our Officer Advancement Program outlines the path to leadership, promotions and pay incentives.
- Signal values continued personal and professional growth through our core value of learning. Our Tuition Assistance Program through Bellevue University is offered to you AND your immediate family members.
- $5,200.00 per year in tuition assistance for full-time and part-time employees
- Immediate family members are eligible for up to $2,500 per year
- You will be treated with the same respect and care that we show our clients and customers.
WHO WE ARE
- Signal is the world's most innovative security company and we provide more than your average security service. We are a company that strives to deliver "peace of mind" in every community.
- We take our Core Values seriously — Passion, Learning, Serving, Relationships, and Honesty and Integrity — and expect all our team members to do the same.
- We proudly support law enforcement and military personnel, as many of our Franchise Owners have also served their communities and our country.
Signal is an Equal Opportunity Employer
It is the policy of the company to provide equal employment opportunity to all employees and applicants for employment and not to discriminate on any basis prohibited by law, including race, color, sex, age, religion, national origin, disability, marital status or veteran status. It is our intent and desire that equal employment opportunities will be provided in employment, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination and all other terms and conditions of employment. The executive staff and all managerial personnel are committed to this policy and its enforcement.
Signal may communicate with candidates who apply for employment via email, phone call or texting. By submitting an application you agree to be contacted through these channels.
Job Type: Full-time
Salary: $20.00 - $22.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Location: In person
Position Summary
The Coordinator is responsible for planning, coordinating, directing and managing the daily site activities of the assigned work by all Dedicated Officers. The Coordinator will assist the Director in managing efficiency ensuring that all on-site services run smoothly and effectively. Flexible availability is a must to align with the needs of the business requiring some overnights, weekends and holidays as needed. Exhibits good Customer Service while working with Clients and making presence known among our current business portfolio. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.
Soft Skills:
- Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals and purpose. Can you communicate near-term goals as well as identify and hire new team members that align with Signals vision and purpose?
- Strategic Planning: Effective engagement, planning and execution of daily Dedicated responsibilities while meeting established deadlines. Can you effectively maintain all KPI efficiencies while balancing Signals commitments to the Clients business needs?
- Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you effectively manage the delivery of the Signal business model through key performance indicators while controlling company resources?
- Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you implement training programs to support an employees growth and development through recognition programs, staff meetings and consistent coaching and development?
- Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you properly manage schedules and post orders, while reviewing and following up on incidents to maintain Client and employee relationships?
Responsibilities:
- The coordinator will be responsible/accountable for the overall quality of service to assigned accounts/clients.
- Operational KPIs direct accountability: Labor Efficiencies (including overtime), Dedicated Shift completion, Employee Retention, Customer retention, Daily sales outstanding, and A.R Over 90 days. Indirectly: Gross Profit Net Revenue Growth, Revenue per Owned pop, Same customer sales, Patrol completion.
- Developing officers/Supervisors for success to impact Client service quality IE: hiring, training, scheduling, site instructions, oversight, Coaching and communication, etc.
- Works alongside the Director through the hiring, onboarding process and reviews.
- Works to continuously improve the processes, quality of service, and operational efficiency.
- Supports and oversees officer continued development and performance management.
- Ensures that all shifts are filled at least one month in advance reviewing and approving time off requests from Branch Supervisors and below.
- Daily review of activity and incident reports, communicating needs accordingly between clients and upper management.
- Responsible for overseeing maintenance and condition of all Franchise equipment.
- Organizes and hosts weekly Coordinator meeting with Branch Dedicated Supervisors reviewing weekly scorecard, operational priorities, delegation review, and client issues
- Notifies Director of issues in the field, or internally, for timely leadership follow up.
- Monitors company policies, procedures through spot checks and inspections. Issues disciplinary action in accordance with the employee handbook.
- Responsible for fostering a positive working environment through feedback and recognition programs.
- Communicate with the Director in the Director Monthly Meeting to reviewing the scorecard, KPI results/goals, operational priorities, customer review, and internal needs.
Requirements:
- High school diploma or GED
- Bachelors degree preferred
- 2 years of Management or leadership experience
- Employment is contingent upon the results of background check and drug screen
- Complete training modules within first month
- Excellent organization, oral, and written communication skills
- Adapt to established procedures and to help identify and solve problems
- Ability to get along with other employees, follow directions, work under stress, add value and continuously improve
- Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
- Must be able to move equipment weighing up to 20 pounds
- Must have valid drivers license and good driving record
- Must have reliable transportation
?Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Brand: Signal of Central OklahomaAddress: , - 73160
Property Description: 0175 - Edmond, OK - 73160
Property Number: 0175
Job Summary
Full Time
$81k-109k (estimate)
03/25/2024
07/19/2024
The job skills required for Coordinator - Operations include Customer Service, Leadership, Planning, Transportation, Scheduling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Coordinator - Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Coordinator - Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Coordinator - Operations positions, which can be used as a reference in future career path planning. As a Coordinator - Operations, it can be promoted into senior positions as a CRM Program Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Coordinator - Operations. You can explore the career advancement for a Coordinator - Operations below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
