Welcome to Sign Badgers! We are a small, but fast growing, signage company that creates many products such as banners, trade show displays, decals, vinyl lettering, vehicle wraps, and many custom sign projects just to name a few. We pride ourselves on going the extra mile for customers. We focus on quality products and materials, while doing whatever we must do in order to make a customer’s experience extremely positive. We started this business with a vision of changing the expectations of a sign company. We enjoy working with people who have a passion for the industry and have a special drive for getting things done. We expect our employees to be just as driven and passionate as we are. We treat our employees and customers like family. Most importantly, we thrive in learning and enjoying every single day. If this sounds like YOU, then we would love to meet you.

The Sales Account Manager works with our clients, new & existing, to provide the best customer service via timely communication, creative solutions, and follow through to project completion.

Primary Duties Include:

• Be the face & voice of Sign Badgers
• Capable of multitasking in a fast paced environment
• Deliver value to our clients through every interaction
• Deliver timely response via all forms of communication with clients
• Capable of handling multiple projects & deadlines simultaneously
• Take initiative to strengthen client relationships making them lifelong supporters of Sign Badgers
• Become a sign guru knowing all different types of signage, materials, and manufacturing processes
• Conduct site surveys with utmost attention to detail
• Work closely with Install Manager to coordinate installations
• Communicate industry trends to Marketing team
• Track key account metrics & analytics
• Committed to personal growth
• Get involved with a networking group that meets regularly
• Prepare Lunch and Learn presentations for new & existing clients
• Work directly with Sales Director on various projects as needed

Essential Functions:

• Communicate the status of jobs, any unique circumstances relating to jobs, etc. to team members.
• Brainstorm and contribute during team meetings.
• Ensure all jobs are delivered on-time, expedite operations that delay or alter schedules to meet unforeseen conditions.
• Increase the chance our customer will be 100% satisfied by being proactive & having strong attention to detail.
• Become confident with Sign Badgers’ workflow.
• Participate in training activities, team building or other special assignments as requested.
• Perform tasks and duties relevant to any of various roles or responsibilities assigned by supervisor and determined by management to be appropriate for this position.
• Comply with all policy, procedure, regulation and other communicated requirements as may be in effect for the workgroup or worksite.

Required Qualifications and Skills:

• Google Docs and spreadsheets
• Comfortable with measurements
• Attention to detail is a MUST
• The best customer service
• Stellar communication skills, written and verbal
• Willing to go above & beyond
• Ability to multitask, prioritize and manage time effectively to hit deadlines
• Reliable
• Problem solving
• Openness to feedback and new ideas
• Maintains professional appearance
• Patience
• Positive team first attitude; we share challenges and victories
• High School diploma or GED required
• Signage experience preferred, but not required

Benefits Include:

• PTO & Paid Holidays
• Health, Vision, & Dental Benefits
• Life & Disability Insurances
• Additional Voluntary Benefits (Accident, Critical Illness, Cancer, etc.)
• 401K
• Dress Code: you must wear clothes
• Frequent team caffeine runs
• Special treats on Fridays

Job Type: Full-time
Pay: Depending on experience