ServiceNow Technical Lead (Practice Architect)

Sigital is seeking an experienced, ServiceNow Technical Lead (Practice Architect) to become a part of our fast-growing professional services business. The tech lead is the team leader for Sigital's delivery teams. We are an Elite-ServiceNow partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.

Primary responsibilities:

• Serves to design and oversee technical solutions that are leveraged for clients.
• Coordinate delivery efforts for a project to maximize.
• Project ownership- responsible for driving projects to successful completion.
• Routinely create net new deliverables from scratch.
• Designing solutions for customers they themselves will be implementing.
• Routinely works independently as an individual contributor with minimal supervision.

Qualifications:

● Expertise with 3 years in ServiceNow and current position as a tech lead/Architect.

● Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.

● Ability to lead a development team, providing feedback during review cycles. Needs to be platform cross-functional

● Must be able to source requirements, design solutions, implement and support features independently.

● Must be a US Citizen

● Ability to wear multiple hats for an implementation.

● Strong communication skills (communicate and describe features, functionality, process and delivery concepts to customers clearly and fluidly.

● Certified System Administrator & Certified Application Development (Required)

●Certified Implementation Specialist- ITSM, SPM, CSM and HRSD (Required)

●ServiceNow CMDB & HAM (is preferred)

● ServiceNow HR Service Delivery Employee Center and /or Customer Service Portal UX design experience

What Sigital offers:

• Remote FTE work
• Healthcare Benefits
• 401K Plan
• Working for a great ServiceNow Elite Partner