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Room Attendant - Axiom Hotel
Sightline Hospitality San Francisco, CA
$35k-44k (estimate)
Full Time 2 Months Ago
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Sightline Hospitality is Hiring a Room Attendant - Axiom Hotel Near San Francisco, CA

Axiom Hotel in San Francisco is looking for a detail-oriented and hard-working Room Attendant to join our team!
Within steps of SoMa and Downtown San Francisco, Axiom Hotel blends a sense of history with the modern touches of a digital age. Our pet-friendly boutique hotel rooms welcome those who desire a digital lifestyle delivered through seamless technology and elevated guest service. We are located in a classic, century-old San Francisco building refreshed with electric modern touches. You arrive and depart knowing that you have truly experienced the “Center of Next.”
Job Duties:
  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
  • To properly and thoroughly clean guest rooms as specified including, but not limited to:
  • Empty trash containers and recycling bins.
  • Remove all dirty terry and replace with clean par to designated layout.
  • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
  • Replace dirty bed linen and make up bed with clean linen.
  • Replace laundry bags and slips.
  • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
  • Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
  • Realign furniture to floor plan.
  • Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
  • Check under bed(s), chairs and sofa for debris and remove if present.
  • Inspect condition of all furniture for tears, rips or stains; report any damages to maintenance.
  • Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
  • Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.
  • Ensure presence of guest room literature and DND sign. Inspect condition and replace as needed.
  • Vacuum throughout entire room and spray room with deodorizer.
  • Clean and replenish the coffee maker set, if applicable
  • Update status of rooms cleaned on assignment sheet.
  • Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
  • Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor.
  • To handle guest complaints with professionalism, ensuring guest satisfaction.
  • Report any damages or maintenance problems to your supervisor.
  • Effectively communicate with other departments throughout the shift
  • Adhere to Lost and Found and Key Control policies.
  • Completion of other cleaning tasks as assigned, including cleaning of common areas, public restrooms, etc.
  • To perform other essential room cleaning duties as operations change in the future.
  • Comply with all company policies and procedures.
  • To immediately report all suspicious occurrences and hazardous conditions.
  • To maintain the cleanliness and safety of work areas at all times.
  • Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
  • Attend all mandatory meetings as directed.
  • To perform other tasks, including cross-training, as directed.
Essential Experience/Aptitude:
  • High School graduate or equivalent vocational training.
  • Able to speak, read, and write basic English to follow simple verbal and written instructions.
  • One - two years prior experience in cleaning offices or hotel rooms.
Desired Skills/Experience:
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  • Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 16-18 standard rooms).
  • Knowledge of proper chemical handling.
  • Knowledge of proper cleaning techniques, requirements and use of equipment.
  • Ability to endure working area of high temperatures with accumulations of lint.
  • Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines.
  • Punctuality and regular and reliable attendance.
  • Must be courteous and friendly with guests and co-workers.
Essential Physical Abilities
  • Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
  • Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 50 lbs.
  • Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.
Full-time benefits include:
  • Medical, Dental, Vision, and Life Insurance
  • Time off Benefits
  • 401K Retirement savings
  • Discounts and Sightline Hospitality Properties based on availability.
Axiom is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

04/08/2023

EXPIRATION DATE

07/09/2024

WEBSITE

sightlinehospitality.com

HEADQUARTERS

San Francisco, CA

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