Overview: The Associate Sales Representative is responsible for supporting the Surgical Sales Representative in operating room case coverage and patient activation. The Associate Sales Representative is expected to customarily and regularly spend more than half of their working time away from the Company’s established place of business or home office engaged in activities related to surgical sales to the Company’s customers.

Responsibilities; Essential responsibilities and duties include, but are not limited to, the following:

• Meeting and speaking in person with physicians as actual or potential customers
• Traveling to customers' place of business and spending substantial time with physicians at their locations
• Driving to actual or potential customers
• Act as a support representative to the Surgical Sales Representative to cover Glaucoma Portfolio surgical cases in the operating room, within both company and industry compliant guidelines
• Analyzing, utilizing, and compiling prospect lists for purposes of calling and/or meeting with physicians as actual or potential customers
• Support SSR in new patient activations with existing trained Sight Glaucoma Portfolio-trained surgeons as actual or potential customers
• Support SSR in inventory pull-through and new patient activations
• Effectively socialize with actual or potential customers
• Negotiate with physician customers (actual or potential) regarding terms of sale
• Calmly and effectively address the concerns and complaints of physicians, whether they are actual or potential customers
• Complete administrative paperwork in a timely manner and provide reports to Manager regarding established average call activity and feedback from physicians
• Neat, accurate, and timely preparation of paperwork necessary to consummate transactions with physicians who are actual or potential customers
• Neat, accurate, and timely preparation of reports of business transactions and expense accounts
• Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade shows
• Maintains direct contact with customers before and after the sale to provide approved marketing assets and support materials and respond to customer and SSR need
• Support company goals and objectives, policies, and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements
• Maintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workers

Skills/Qualifications: 

• Bachelor’s degree or equivalent required
• Strong relationship-building skills
• Strong sales presentation skills, including the ability to effectively present information and respond to questions from managers, customers, and potential customers
• Ability to work independently and as well as within a strong team environment
• Ability to read, analyze, and interpret sales literature, agreements, policies, manuals, and other documents related to the business of the Company
• Ability to write reports, prepare business correspondence, and complete forms and agreements required to market and sell the Company’s product
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Excellent verbal and written communication and presentation skills are necessary
• Valid driver's license and ability to travel to customer locations
• Knowledge of Word Processing Software, Spreadsheet software, and Internet software
• The employee must frequently lift and/or move up to 25 pounds