1 Dispatcher Job in Rancho Cordova, CA
Sierra Pacific Home & Comfort, Inc. is Hiring a Dispatcher Near Rancho Cordova, CA
Dispatcher
$20 to $22 / per hour
Are We the Right Fit for You?
Are you looking to join a company that is the leader in home services? Sierra Pacific has been an industry leader in the residential retrofit business in the Greater Sacramento Region since 1984, with services spanning from HVAC, Solar Pool, Solar Electric & Generators, to Water Treatment and Windows. We are dedicated to providing the "Wow" experience for our clients with every interaction, and are looking for team members with a shared commitment to integrity and excellence.
Job Description
As a Dispatcher your primary role is to delegate, schedule and route our Service Technicians. Dispatcher tracks field technician work location, equipment, and work status; monitors scheduled service appointments and helps anticipate dispatching decisions throughout the workday. Dispatcher works closely with the whole customer service team and shares information regarding service time frame, appointment availability, delays, or special instructions.
The position is fast-paced, and requires the individual to be able to transfer attention from one duty to the next quite often, while possessing sound judgment to find solutions for any challenges. Position is on site, Mon- Fri / 8am-4.30pm.
Responsibilities
- Routing Service Technicians, and scheduling efficiently with a high-level attention to detail
- Communicate with clients with updates on parts, scheduling, appointment confirmations and follow up phone calls
- Ask high level qualifying questions to clients to setup field technicians for success in the field
- If needed, help out the Customer Service call center with incoming calls.
Qualifications
- Experience as a dispatcher for 2 years
- Be a strong team player
- Able to make quick decisions in a fast phase environment.
- Strong attendance record
- Desire to exceed customer's expectations
- Ability to handle physical workload, including lifting up to 50 lbs
Benefits
- Medical, Dental & Vision Insurance
- Paid Vacations
- Paid Holidays
- 401K with Employer Match
- Year-round work
- Paid training
Job Summary
Full Time
Wholesale
$42k-55k (estimate)
07/15/2023
07/10/2024
sierrapacifichomeandcomfort.com
RANCHO CORDOVA, CA
25 - 50
Private
TODD MCKINSTRY
<$5M
Wholesale
Related Companies
The job skills required for Dispatcher include Customer Service, Scheduling, Attention to Detail, HVAC, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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