Position Overview:

Requirements:

• Previous experience as a food runner, server, or in a hospitality role is preferred.
• Enthusiastic individuals with a willingness to learn are encouraged to apply.
• Exceptional customer service skills with a friendly and outgoing personality.
• Strong attention to detail to ensure accurate and timely food delivery.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and holidays, as required by the stadium events schedule.

Responsibilities:

• Order Organization: Work closely with the kitchen and servers to organize food orders and ensure that they are prepared correctly and promptly.
• Timely Delivery: Deliver food orders to the correct tables quickly and efficiently, ensuring that guests receive their meals while they are hot and fresh.
• Plate Presentation: Ensure that each dish is presented attractively and garnished appropriately before delivering it to the guests.
• Attention to Detail: Double-check each food order for accuracy and completeness before leaving the kitchen, making sure special requests and dietary restrictions are accounted for.
• Guest Interaction: Interact with guests in a friendly and upbeat manner, providing exceptional customer service and addressing any inquiries they may have about the menu.
• Team Collaboration: Work collaboratively with the kitchen staff, servers, and bartenders to ensure a seamless and coordinated dining experience for our guests.
• Table Bussing: Assist in clearing empty dishes and glassware from tables to maintain a clean and inviting atmosphere in the dining area.
• Special Requests: Handle any additional requests from guests promptly and with a positive attitude, going the extra mile to accommodate their needs.
• Hygiene and Safety: Adhere to food safety and hygiene standards, maintain a clean and organized workspace with an understanding of proper food handling.
• High Energy: Maintain a positive and energetic attitude throughout the shift, spreading enthusiasm and creating a fun environment for both guests and fellow associates.

Education:

• High school diploma or GED

Skills & Abilities:

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to communicate in the English language. Second language is a plus.
• Ability to perform proper chemical handling, cleaning techniques and use of equipment/machinery.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.

Physical Requirements:

• Must be able to work in a fast-paced environment.
• Must be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.

I acknowledge that I have reviewed the Food Runner - Stadium Club job description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, in order to meet our guests’ needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.