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Our inspiring andcaring environment forms a global community that celebrates diversity andindividuality. We encourage you to step beyond your comfort zone, offeringresources and flexibility to foster your professional and personal growth, allwhile valuing your unique contributions.

Apply now for the position of Remote Support Engineer MR XA60 / 61 and you will provide remote technical support to Customers andCustomer Service Engineers servicing Siemens MR XA equipment.

Your Role :

• Use remote diagnostics to troubleshoot and resolve technical issues
• Follow escalation process and communicate with HSC / QIB to drive solutions.
• Travel to assist with on-site repair of customer equipment as required. (internationally at times - Canada and Latin America)
• Provide feedback to the factory regarding system performance
• Dispatch notifications to CSE's and provide quality action plans
• Provide product support either remotely or on-site.
• Share expert advice, training, and technical assistance to support staff and train lower level employees.

Your Expertise :

• Associates Degree or 2 years of vocational technical training required.
• More than 5 years’ experience working on MR systems
• Ability to troubleshoot and fix problems remotely using Siemens Remote Services
• Good communication skills
• While this will be mainly a daytime shift, there will be times to work a 2nd shift and On-call when necessary

Who we are :

Our portfolio is crucial for clinical decision-makingand treatment pathways.

How we work :

As anequal opportunity employer, we welcome applications from individuals withdisabilities.

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Last updated : 2024-05-21