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Customer service engineer
$56k-75k (estimate)
Full Time | Wholesale 1 Month Ago
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Siemens Healthcare Diagnostics, Inc. is Hiring a Customer service engineer Near Hoffman, IL

Do you want to join us in helping to fight the world’smost threatening diseases and enabling access to care for more people aroundthe world?

At Siemens Healthineers, we pioneer breakthroughs in healthcare.For everyone. Everywhere.

We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally.

Sound interesting? Then come and join our global team as Customer Service Engineer II to Pioneer breakthroughs in healthcare.

For everyone.Everywhere.

As a leader in the industry,we aspire to create better outcomes and experiences for patients no matterwhere they live or what health issues they are facing.

Our portfolio, spanningfrom in-vitro and in-vivo diagnostics to image-guided therapy and innovativecancer care, is crucial for clinical decision-making and treatment pathways.

Location : Columbia, MO

Shift : Monday through Friday 10a to 7p (eligible for shift differential pay, after training)

This is a role well suited to an ambitiousprofessional, looking for the next step in their career. As a Customer Service Engineer II , you will beresponsible for :

  • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation (primarily Dimension and Vista Chemistry products) at customer sites with minimal supervision.
  • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
  • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
  • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if you are familiarwith what is below,and would like to do develop your career withHealthineers

  • You have the ability andexperience to establish and maintain proper business relationships withcustomers and peers, as well as performing necessary administrative dutiesaccurately.
  • You have experience in testing,repairing and maintaining capital medical equipment
  • You have strong customer serviceand communication skills
  • You are proficient in the use oftools and service test equipment
  • You have experience in testing,repairing and maintaining capital medical equipment

Required skills to have for thesuccess of this role

  • Minimum high school diploma;technical Associates Degree or equivalent preferred.
  • Must be proficient in the use oftools and service test equipment, with the ability to work both individuallyand in an established team setting.
  • 5 years experience as a medicaltechnologist or field service engineer (biomedical engineer) servicingdiagnostic instruments needed.
  • Mustdemonstrate excellent judgment in customer relations and in managing companyresources; strong competency in instrument systems technology to includemechanics, electrical, chemistry, and software technology;

experience withelectronics, hydraulic and pneumatic systems.

AtSiemens Healthineers, we value those who dedicate their energy and passion to agreater cause. Our people make us unique as an employer in the med-techindustry.

What unites and motivates our global team is the inspiration of ourcommon purpose : To innovate forhealthcare, building on our remarkable legacy of pioneering ideas that translateinto even better healthcare products and services.

We recognize that takingownership of our work allows both us and the company to grow. We offer you aflexible and dynamic environment and the space to move beyond your comfort zoneto grow both personally and professionally.

Beware of Job Scams

Pleasebeware of potentially fraudulent job postings or suspicious recruiting activityby persons that are currently posing as Siemens Healthineersrecruiters / employees.

These scammers may attempt to collect your confidentialpersonal or financial information. If you are concerned that an offer ofemployment with Siemens Healthineers might be a scam or that the recruiter isnot legitimate, please verify by searching for the posting on the .

Asan equal-opportunity employer we are happy to consider applications fromindividuals with disabilities.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367.

Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click .

Last updated : 2024-05-16

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$56k-75k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

08/14/2024

WEBSITE

new.siemens.com

HEADQUARTERS

NEWARK, DE

SIZE

7,500 - 15,000

FOUNDED

2004

CEO

CATHY KNUTSEN

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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The job skills required for Customer service engineer include Customer Service, Troubleshooting, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service engineer positions, which can be used as a reference in future career path planning. As a Customer service engineer, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service engineer. You can explore the career advancement for a Customer service engineer below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Engineer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Engineer job description and responsibilities

They present the benefits of such contracts, negotiate renewal terms, and outline what services are attached to specific types of contracts.

04/18/2022: Chico, CA

Customer support engineers own and create all product and service related technical documentation.

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Provide support to all developers and evaluate customer designs and recommend procedures for optimal use of products as per guidelines.

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Provide solutions to all customers and partners and ensure effective deployment.

06/03/2022: Saint Louis, MO

Responsible for addressing the questions and concerns of customers about their company's products.

03/13/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Engineer jobs

Customer Service Engineers are required to pursue an Engineering or Computer Science Degree.

06/02/2022: Wilmington, DE

Earn Office manager/employee experience.

05/24/2022: Lebanon, PA

Dealing with customers and clients requires a lot of patience, kindness, and understanding.

03/23/2022: Salt Lake City, UT

Apart from possessing excellent analytical and problem-solving skills, these engineers should have solid verbal and written communication skills.

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A technical support engineer should be able to work calmly when under pressure.

04/30/2022: Detroit, MI

Step 3: View the best colleges and universities for Customer Service Engineer.

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