Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is seeking to fill a Customer Success Manager for the Western US.In this role, you will establish and maintain a group of customers to ensure satisfaction and growth within the Siemens Mobility, Customer Services organization.If you initiate and maintain positive relationships at all levels with your customer organizations and use a consultative process to build opportunities and growth this could be your next role.We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!

What your day-to-day will look like:

• Collaborating with teams and individuals in the Siemens organization to plan how we can increase curiosity about our solutions among our customers, responding expediently and expertly to customer inquiries while you manage your commitments in an organized way,

• Develop and maintain strategic account plans for all assigned customers,

• Understand the portfolio of products and services available to the customer and sell valuable solutions,

• Identify new business opportunities and partner relationships,

• Program planning and execution of pre and post sales activities,

• Support multiple internal customers representing numerous product lines and businesses,

• Travel to customer sites on a regular basis – up to 75%.

To thrive in this role, you have:

• Bachelor's degree or 7 years of customer facing business experience. In lieu of Bachelor’s degree, a combination of education and Siemens relevant work experience will be considered,

• Minimum 3 years of customer facing business experience,

• Ability to understand complex industrial/mechanical products as well as digital solutions,

• Proficiency with Microsoft suite of programs (Word, Excel, Power Point),

• Strongly demonstrated verbal and written communication skills along with organizational skills,

• Must have the ability to travel 75% primarily Western US and Western Canada.Some overseas travel may be required,

• Setting you apart from others would be a Bachelor’s degree with knowledge of large government or municipal contracting with working knowledge of CRM tools (ex. Dynamics).Experience in the Rail industry or heavy equipment manufacturing is a plus.

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.

• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.

• We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.

• Solve the world's most significant problems – Be part of exciting and innovative projects.

• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning.

• Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . The base salary range for this position in Sacramento, California is $95,700 -$164,000. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

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Job Family: Project Management

Req ID: 368263