Job Posting

Job Title: Pharmacy Customer Service Specialist
Department: Pharmacy
Immediate Supervisor Title: Pharmacist in Charge
Status: Full-time
Location: Athens, Ohio

*$500 Retention Bonus Provided *
General Summary: This position is a non-exempt, sales position responsible for
greeting and assisting customers in a prompt, courteous, and professional manner.
This position requires attention to detail and organizational skills that ensure
prompt payment for prescriptions and store merchandise. The pharmacy cashier
supports the pharmacist in ensuring the maintenance of efficient pharmacy
operations, customer satisfaction and loyalty, and regulatory compliance. This
position also has responsibility for complying with rules governing the role of a
pharmacy technician as issued by the state of Ohio or the State Board of
Pharmacy.
Essential Job Responsibilities:
1. Greet and serve customers in a timely, friendly, and professional manner.
2. Keep assigned area neat, clean, and stocked.
3. Be able to demonstrate proficiency in all of the Front Register duties.
4. Have basic knowledge of the functions of Pharmacy computer system including

“work flow”.
5. Be proficient at the Prescription bagging system.
6. Be able to generate courier manifest.
7. Process charge account payments and charges including the daily cash delivery

accounts.
8. Triage customers to evaluate wait times.
9. Have general knowledge of DME equipment in order to answer questions and

complete rental and purchase paperwork accurately.
10. PSE sales and log book as well as the signature log.
11. Promote all pharmacy programs with each customer.
12. Know proper pharmacy closing procedure including restocking process.
13. Perform other duties as assigned by management.
Education: High school or equivalent. Will be required to register as a Pharmacy
Technician Trainee through the Board of Pharmacy.
Experience: One year experience as a cashier preferably in a retail pharmacy
setting.
Hours of Operation: Monday-Friday: 9:00 a.m.-7:00 p.m., Saturday: 9:00 a.m.-
5:00 p.m., Sunday: Closed

Application Procedures: Apply online at
https://www.shriverspharmacy.com/CareerOpportunities/Apply-Online/ or send
your resume to hr@shriverspharmacy.com.

Coler Healthcare DBA Shrivers Pharmacy PO Box 3506 Zanesville, OH 43701
(740) 452-7685 www.shriverspharmacy.com