Our mission at Shrink Savannah is to unite exceptional mental health clinicians and dedicated staff to elevate the quality of mental health care in Savannah. Patient well-being and care are our top priorities, and we are actively seeking compassionate and proficient front desk professionals to join our team and ensure that our care consistently surpasses expectations.

Responsibilities:

• Cultivate a warm and inviting atmosphere by professionally and courteously welcoming patients and visitors to the office.
• Manage all facets of check-in procedures, encompassing scheduling, payment collection, and ensuring a seamless patient flow.
• Patient check-out, including scheduling for follow up appointment.
• Utilize professional and courteous telephone etiquette while promptly answering incoming calls.
• Provide support for patient inquiries by monitoring the office email and ensuring timely responses.
• Cross-train to proficiently handle all aspects of front desk administration, which includes but is not limited to check-out processes, appointment rescheduling, addressing patient queries, and conducting insurance verifications.

Qualifications:

• Possession of a high school diploma or equivalent.
• Medical Receptionist Certification considered a valuable asset, but not required.
• Two or more years of relevant experience and/or training in Front Desk/Medical Reception.
• Proficiency in handling a multi-line phone system.
• Demonstrated ability to multitask, prioritize, and efficiently manage tasks, emphasizing a strong commitment to quality through meticulous attention to detail.
• Exceptional verbal and written communication skills.
• Proficient computer skills, including proficiency with the Microsoft Office Suite, Google Workspace.
• Prior experience with any Electronic Medical Records systems is advantageous.
• Robust knowledge of clerical procedures.
• Outstanding customer service abilities.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 36 per week

Benefits:

• Paid time off

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Psychiatry

Schedule:

• Monday to Friday

Experience:

• Medical office: 2 years (Required)

Ability to Relocate:

• Savannah, GA 31401: Relocate before starting work (Required)

Work Location: In person