About Showpad

In the old days, traveling salespeople hit the road with only a suitcase and a smile. And as times—and technology—have changed, Showpad has emerged as the industry-leading solution for modern selling that improves those classic tools of the trade.

In our case, the suitcase is more than a decade of expertise building the premier revenue enablement platform, one that continues to influence the direction in which the industry is evolving. And the smile? Well, that’s the people oriented culture that surrounds everything we do.

We bring in great individuals, but we always play as a team. We’ll enable you to grow to your maximum potential, and we’ll grow with you, too. We are a European-born company with a global impact, but we like to keep things simple. 

We are passionate and bold as well as humble and authentic. We empower each team member to be their true selves. We take ownership, and we also take vacations. And although we value constant improvement and frequent platform updates, we try not to deploy on Fridays.

That’s why Showpad does more than drive impactful buying experiences. We take serious care of our people, but never take ourselves too seriously. 

About the position

Showpad is hiring a Salesforce Administrator to join our Revenue Operations team. You will be the primary dedicated resource for SFDC advocacy internally, responsible for maintaining our Salesforce instance and integration with other platform applications (e.g. Marketo, Inside View, Lean Data, Outreach, Gainsight), amongst a team of peers focused on development, analysis, project management, and enablement for our global organization. 

You will participate in the design of custom objects, workflows, automations, loading and management of data in the system and the overall architecture of the Salesforce instance. Additionally, the Salesforce Administrator will assist with change requests and support requests. The Salesforce Administrator will keep current on Salesforce best practices and new features that may be implemented as part of any related project. We'll rely on your experience and your broad and deep knowledge of the various modules of Salesforce to surface both standard and creative solutions to meet those needs.

This role will need to be based in the United States. Please see the bottom of this job posting for states we operate in. 

Key responsibilities as a Salesforce Administrator at Showpad

• Daily administration and support including customization of objects, fields, record types, page layouts and validation rules.
• Coordinate enhancement rollouts including defining, documenting and prioritizing change requests with the change management team. 
• Lead deployment of changes to production.
• Working with stakeholders to define, create and manage complex workflow rules, data validations and triggers.
• Create and maintain documentation on our processes and procedures.
• Lead testing and quality assurance efforts including sandbox maintenance, unit testing, regression and smoke testing.
• Design, standardize and evaluate workflows, lists, tasks, sequences, and data flows 
• Spearhead continuous improvement to create and improve automation initiatives 
• Collaborate on key projects to determine business alignment, needs, and system requirements
• Participate in solution brainstorming, research and decision making
• Drive Lightning user adoption and best practices to further the long-term success of the system
• Troubleshoot/Resolve user issues as they arise
• Manage Users, Profiles, and Permission sets as needed

Skills and Qualifications we are looking for 

• Bachelor’s degree with three to five years of Salesforce administration experience and/or equivalent education/experience in a SaaS organization
• Salesforce Administrator Certification Required
• Lightning experience required
• Ability to critically review feature requests and make alternate proposals as appropriate.
• Experience building complex workflows, process builders and flows
• Strong reporting background using Salesforce reporting tools and other BI tools
• In-depth knowledge of the standard capabilities of Salesforce and extended knowledge of those capabilities utilizing custom code (Apex, s-controls) and/or integration with other systems 
• Ability to analyze Visualforce, SOQL and APEX, although advanced coding skills are not required.
• Implementation and maintenance experience with Salesforce CPQ, Quotes, advanced approvals, document generation and pricebooks
• Release management experience, including version controlled metadata release management experience
• Capability to work independently in a fast paced team environment
• Strong organizational skills - managing small projects or multiple tasks
• Proficiency in related tools (Data Loader, Workbench, Force.com IDE, Developer Console)

Nice Extras

• Salesforce Advanced Administrator Certification Preferred
• Sales Cloud, CPQ Specialist, Platform App Builder, Platform Developer I certifications a plus
• Experience with Marketo, Outreach, LeanData, and similar tools
• Experience with iPaaS solutions (Workato, Jitterbit, Informatica, Dell Boomi) is a plus
• Strong understanding of business processes and process improvement
• Demonstrated understanding of relational database design
• Experience in end-to-end ownership of applications, from inception through post-deployment support and iterative enhancement

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

This Position Is Available In The Following States

Arizona - Remote
California - Remote
Connecticut - Remote
Florida- Remote
Georgia - Remote
Idaho - Remote
Illinois - Remote or In-person
Indiana - Remote
Iowa - Remote
Kansas - Remote
Maine - Remote
Massachusetts - Remote
Michigan - Remote
Minnesota - Remote
Nevada - Remote
New Jersey - Remote
North Carolina - Remote
Ohio - Remote
Oregon - Remote
Tennessee - Remote
Texas - Remote
Virginia - Remote
Wisconsin - Remote

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