67855 East Palm Canyon Drive, Cathedral City, CA 92234

Automotive BDC Representative

Full-Time Position!
$15.50 - $17.00 Per Hour!

Customer Service and/or Sales Experience is a PLUS!

Shottenkirk Desert Lexus is looking for energetic and motivated people to join our growing Business Development Center. Applicant must be self-motivated, enthusiastic, dependable, and results driven. We need customer service minded individuals who have the ability to work as team players as well as to work independently with little to no direction.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success.

We offer:

• Starting rate: $15.50 - $17.00 Per Hour!
• 401(k) Plan
• Health, Dental, Vision and Life Insurance
• Paid Time Off
• Holidays Off
• Monday - Saturday availability
• Career advancement opportunities

Responsibilities - BDC Representative:

• Respond to internet inquiries with courtesy, accuracy, and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate sales or service appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms, and other documentation on a timely basis.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.
• Perform other job-related duties as assigned.

Requirements - BDC Representative:

• Customer service and/or sales experience preferred.
• The ability to make a minimum of 80 inbound/outbound calls per day.
• Must have strong computer and phone skills and pay careful attention to detail
• Valid in-state driver's license.
• Professional personal appearance.
• Excellent communication skills.
• Acceptable driving record.
• Experience in an internet sales position a huge plus.
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

The Shottenkirk Automotive Group currently operates 24 Automotive Dealerships in 6 states and employs over 2,300 people. We are family-owned and have been in business for over 57 years. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.