The Sales Support Operations Manager oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Manages the daily operations of the sales support function. Being a Sales Support Operations Manager implements promotional events to increase sales volume. Identifies and resolves operational issues. In addition, Sales Support Operations Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires ... a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Sales Support Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.More Show Less
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