Summary:

As a member of the accounting department, this position coordinates new client or new matter intake billing processes including the maintenance of information as required by third-party eBilling vendors. The Billing Coordinator will work with attorneys to ensure timely submission of budgets and coordinate efforts to educate attorneys, as needed, on clients’ billing guidelines. This position will work closely with the billing team and other practice staff to identify, research and resolve billing inaccuracies.

Qualified candidates must have legal eBilling experience, be detail oriented and organized, possess excellent interpersonal communication skills, and able to perform in a fast-paced work environment with changing priorities and work demands. The position requires someone who understands all facets of the electronic billing functions for a law firm.

Responsibilities:

• Communicates with attorneys and/or practice assistants to ensure required billing instructions, guidelines, fee agreements and budgets are in place as part of the new matter intake process.
• Updates billing information within the accounting system and ebilling vendor websites.
• Maintains user access and timekeeper notifications within ebilling vendor websites.
• Facilitates the instruction of ebilling guidelines to team members as new clients are established.
• Provides education and feedback to attorneys for non-adherence to billing guidelines.
• Monitors ebilled receivables and initiates follow up activities to promote collectability.
• Assists team members with identifying, researching and resolving billing inaccuracies.
• Submits electronic billing for assigned attorneys.
• Assists with annual timekeeper rate maintenance processes and inputs changes as directed.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both orally and in writing
• Represent a strong client service approach and team orientation.
• Interpersonal communication skills necessary to maintain effective relationships with attorneys, staff, clients and exhibit a high degree of responsiveness and professionalism.
• Demonstrate ability to multi-task with reliable follow up methods in a time sensitive environment.
• Demonstrate a keen attention to detail and organization.
• Proven aptitude to learn new software applications.
• Proficient with Microsoft Office Suite; Excel, Outlook and Word
• Ability to perform mathematical calculations.
• Ability to work effectively in a remote environment, including proficiency using Zoom.

Requirements:

• Some college experience, with an emphasis in accounting or other related field is preferred.
• Minimum of 5 years legal billing experience required.
• Minimum of 3 years electronic billing experience required.
• Proficient with Elite Enterprise and/or Aderant, eBillingHub and/or BillBlast and Paperless Proforma.
• Experience with various ebilling websites such as TyMetrix 360, CounselLink, CSC Matter Management, Serengeti/Legal Tracker, Collaborati and others.
• Experience with billing insurance defense matters highly desirable.

The essential functions of the job allow work from home the majority of the time and on occasion, at the discretion of the department director or the firm, coming to the office may be necessary.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Sherman & Howard offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401K, Paid Time Off, paid holidays, bonus and more. The salary range for this position is $62,000 – $74,000/year. Actual compensation offer to candidate may vary from posted information based on work experience, education, and/or skill level.