The manager role provides leadership in public policy development, planning, grant management, public relations, and project implementation. This position will oversee the Child & Family Services Division of Health & Human Services and share responsibility with other managers to act in the absence of the Director.
 
Hiring range: $106,912 to $128,294.4 ($51.40 to $61.68 per hour). Starting rate will depend on experience, education, and qualifications.
In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 04/08/2024 in order to be considered.
This position is located at the Government Center in Elk River, MN. Our regular business hours are Monday-Friday 8:00am-4:30pm, though the department provides staff with flexibility in effort to strive for a desired work/life balance. Sherburne County is one of the fastest growing counties in Minnesota, where you can find a nice blend of suburban and rural life. If you are interested in bringing your skill and talent to a dynamic department in a growing community, we encourage you to apply for this great opportunity. Learn more about our workplace culture and a brief overview of our employee benefits.  The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Regular attendance according to the department's approved work schedule is required for all Sherburne County positions.

• Oversee the work of supervisors under assigned program areas. Including recruiting, hiring, training, consulting, supervising, and completing performance reviews in a timely manner.
• Program management, monitoring and evaluation.
• Keep Director informed of budget status and revenue trends.
• Community Interaction as needed: attend community, county, and state committees as appropriate. 
• Participate in committees and task forces within Sherburne County as needed. 
• Develop and implement policies and procedures to guide work of staff.
• Provide oversight of the contracting process with vendors and the State.
• Assist the Director in the maintenance of a positive relationship between the County Board and Agency through continuous education, information, and accurate advice.
• Gather information and assist in the development of Board Presentations. 
• Present at County Board Meetings as needed.
• Keep the public informed of Health & Human Services Programs available and the positive impact they have upon vulnerable populations.
• Prepare periodic Agency media releases of public information on programs and services.
• Present at community speaking events as requested. 
• Participate with the State and required organizations to give advice and consultation on proposed State law, rule, and policy development within assigned program areas.
• HHS representative to various statewide associations.
• Serve on State Agency committees as required.
• Consult regularly with Director to provide information regarding programs and personnel.
• Provide leadership within the Management Team.
• Assist in the development of the annual budget.
• Lead workgroups designed to streamline agency work and improve agency outcomes.
• Provide community interaction as needed: attend community, county, state committees, and task forces, as appropriate.
• Maintain professional, positive, relationships with all staff, Board members, vendors, and the public.
• Keep the public informed of Health & Human Services Programs available and the positive impact they have. To include media releases, speaking events, and/or updates to the website.
• Other duties as assigned per the Director.
• An essential function of the job is to perform all job responsibilities in a manner that supports equal employment opportunity and ensures that all employment practices and provision of all public services are free of discrimination on the basis of race, color, creed, religion, national origin, sex, age, marital status, public assistance status, membership or activity in a local commission, veteran status, disability, or sexual orientation.

Knowledge, Skills and Abilities Required

• Excellent communication skills
• Administrative & management skills
• Forecasting skills.
• Critical thinking skills
• Policy development/ program planning skills
• Personnel management skills
• Budget Management Skills
• Knowledge of state and federal laws and statutes as they relate to Social Services and Public Assistance.
• Ability to create and maintain relationships with Law Enforcement, County Attorney’s, all levels of staff in Health and Human Services, other departments, Social Service Vendors, and other outside agencies.
• Advocacy skills
• Resource development
• Develop and maintain a thorough working knowledge of all Federal/State laws, Department and County-wide policies, protocols and procedures that apply to the performance of this position. 
• Develop and maintain a thorough working knowledge of assigned program areas.
• Demonstrate by personal example the service excellence and integrity expected from all employees.
• Develop respectful and cooperative working relationships with co-workers, including sharing knowledge with others and participating in new employee training.
• Communicate effectively and professionally with human services staff, other county employees, clients, and the public both verbally and written.
• Confer regularly with and keep one’s immediate supervisor informed on all important matters pertaining to assigned job accountabilities.
• Represent the County in a professional manner to all clients, professionals, and community members when doing the County’s business.
• Ability to handle confidential and data privacy issues appropriately.
• Ability to handle contentious issues appropriately.
• Ability to solve problems and determine appropriate course of action.
• Ability to interpret a variety of instructions furnished in written, oral, diagrams or schedule forms.
• Ability to manage crisis situations.

Education:
Bachelor's degree in human services, sociology, public administration, business management or related field. Masters preferred.
Experience:
A minimum of 4 years of supervisory experience. Preferred supervisory experience within a county or state human services agency. Or an equivalent combination of education and experience.
Licensure:
Must have a valid MN driver’s license.
Other desirable licensure/training for this position:
LSW or greater
SSIS (Social Services Information System)
Mandated reporter
Signs of Safety
Corner House
Trauma
Foundations/CORE
Leadership or similar-type trainingAccountabilities Shared By All Employees 

• Performs job responsibilities in a manner consistent with the County's vision, mission, and values.
• Develops and maintains a thorough working knowledge of all department and county-wide policies, protocols and procedures that apply to the performance of this position.
• Develops respectful and cooperative working relationships with co-workers.
• Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
• Seeks opportunities for further personal growth and development.
• Represents the County in a professional manner to all internal and external contacts when doing the County's business.
• Complies with all rules and policies in order to maintain a safe work environment.

Hiring Salary Range: $51.40 - $61.68 per hour
 
Union: Non-Union
 
Status: Exempt, Full-time
 
Hours of Work: This position has a usual work schedule of 8:00 a.m. to 4:30 p.m., Monday through Friday; may include occasional evening and weekend hours.
Interviews: Selected candidates will be notified via email the week of April 8th to self-schedule an onsite first interview to be held on April 24th or April 26th. Second interviews will be held in mid-May.
Physical Requirements and Work Environment
 HHS Managers have 90% inside work, 10% field work with required attendance at evening/off hour’s meetings, some travel and outside work.
Work is performed both in the office and in the field (some examples of settings include client’s: homes, apartments, hospitals, group homes, schools, shelters, correctional facilities, and treatment facilities). Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury in the office. Field visits to clients’ homes may expose employee to unsanitary conditions, communicable illnesses, infrequent exposure to health hazards, unpredictable and/or unsafe environments.
Likelihood of verbal abuse and threats from hostile, frustrated clients and may include unpredictable situations.