About us

We are professional, agile, professional and our goal is to Ensures that our staff members work together to deliver cohesive, comprehensive care to our patients and families. Our team communicates regularly to ensure our patients receive the care they deserve and expect from Sheltering Arms..

Our work environment includes:

• Modern office setting
• Food provided
• Flexible working hours
• Safe work environment

JOB DESCRIPTION SUMMARY

The Director of Patient Care Services/Administrator is responsible for the overall direction of hospice clinical services. The Director of Patient Care Services/Administrator establishes implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel

2. Provides guidance and counseling to coordinators and Clinical Supervisors/Nursing Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel.

3. Assists Clinical Supervisors/Nursing Supervisors in managing clinical teams and planning

4. Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.

5. Assists the Executive Director in the preparation and administration of the organization's budget

6. Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses

7. Evaluates performance of Clinical Supervisors/Nursing Supervisors

8. Assists Clinical Supervisors/Nursing Supervisors to develop skills and techniques in evaluating the performance of clinicians

9. Hires, evaluates, and terminates organization personnel

10 Conducts annual evaluations on clinicians, or more frequently if indicated

11. Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities

12. Assures proper maintenance of clinical records in compliance with local, state and federal laws

13. Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services

14. Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated

15. Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel at least quarterly

16. Assists with the evaluation of organization performance via quality assessment performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization

17. Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures

18. Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the Joint Commission Home Care standards

19. Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel

20. Promotes hospice referrals in the health care community

21. In the temporary absence (in excess of twenty [20] consecutive working days) of the Director of Patient Care Services, a Registered Nurse shall be designated, in writing, as responsible for fulfilling the duties of the Director of Patient Care Services

22. Any vacancy in the Director of Patient Care Services position shall be filled within sixty (60) days of the vacancy and the Department will be notified of the replacement

23. In the absence of the Executive Director, the Clinical Director/Director of Patient Care Services will become the acting Executive Director and will be vested with authority to act in behalf of the Executive Director/Administrator

24. Other duties as assigned by the Executive Director

POSITION QUALIFICATIONS

1. Registered Nurse in the State with current licensure to practice professional nursing in the State

2. Bachelor's degree in Nursing from an accredited program by the National League for Nursing. Master's degree in hospice preferred.

The Clinical Director/Director of Patient Care Services shall qualify for the position by fulfilling the requirements under one of the following categories, unless the individual has.

A. Three years of management experience within the last five years in a hospice or related health care organization, at least one year of which was a supervisory or administrative capacity.

B. A registered nurse with four years’ experience within the last five years in a hospice agency, primary care clinic or health facility at least one year of which was in a supervisory or administrative capacity

C. Demonstrated ability to supervise and direct professional and administrative personnel

D. Ability to market and deal tactfully with customers and the community

E. Must be a licensed driver with an automobile that is insured in accordance with state and/or

Organization requirements and is in good working order

F. Has excellent observation, verbal and written communication skills

G. Knowledge of business management, governmental regulations and Joint Commission standards

Job Type: Full-time

Pay: $64.56 - $76.92 per hour

Expected hours: 24 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• Choose your own hours
• Monday to Friday
• Weekends as needed

Work setting:

• Hospice
• Office

Experience:

• Hospice: 3 years (Required)

License/Certification:

• BLS Certification, ACLS Certification ,BSN (Required)

Ability to Commute:

• Los Angeles, CA (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person