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Atlantic Union Bank is Hiring an Assistant Branch Manager (Arbor Drive Branch) Near Christiansburg, VA
** Assistant Branch Manager (Arbor Drive Branch)**
**Job Category****:** Retail **Requisition Number****:** ASSIS005423 Showing 1 location **Job Details**
**Description**
**Position Description**
This position works closely with the Branch Manager to provide leadership and management for a branch team ensuring profitability, growth, and sound operations. This position is responsible for driving branch teammates to provide a best-in-class client experience while assisting new and existing clients through needs-based conversations to generate loans, deposits, and other banking solutions to meet their immediate, short-term and long-term financial needs.
**Position Accountabilities**
* Grow the branch through new client acquisition as well as retention and expansion of existing clients relationships
* Provide excellent customer experience through needs based conversations
* Develop and implement business plan to meet branch sales goals in partnership with Branch Manager
* Build partnerships with all line of business partners to meet bank-wide objectives
* Identify and close sales opportunities to contribute to personal and branch goals
* Identify customer lending needs and deliver appropriate consumer and business lending solutions
* Drive sales outreach strategies including outbound calling
* Coach, train, and develop branch team through formal observations and coaching sessions
* Manage teammate performance development process
* Together with the Branch Manager, interview and hire teammates to fulfill branch staffing needs
* Manage complex operational functions including approving transactions, branch security, internal controls, and ensure operational integrity
* Promote and represent the bank through community involvement during and after business hours
* Analyze reports, identify risk, and respond and coach accordingly
* Develop, maintain, and apply knowledge of bank products and services, including those provided by other lines of business
* Maintain proficiency and educate teammates on products, services and digital capabilities (e.g., Zoom, DocuSign, Kronos, and Gro).
* Promote the branchs overall growth through the development and retention of customer relationships
* Provide excellent customer experience through needs-based conversations
* Develop and implement business strategy to meet and exceed branch growth goals
* Build collaborative relationships with all line of business partners to meet bank-wide objectives
* Identify and close sales opportunities to contribute to personal, branch goals
* Uncover and provide solutions to complex business and consumer lending needs
* Manage teammate performance development process
* Manage branch cash expectations and operational soundness
* Analyze reports and respond and coach accordingly
* Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares
* Other duties as assigned
**Organizational Relationship**
This position reports to the Business Branch Manager.
**Position Qualifications**
**Education & Experience**
* Possess or be able to obtain NMLS registration
* Associates Degree or equivalent work experience required; Bachelors Degree preferred
* Three years previous sales and customer service experience required
* Previous lending or financial services industry experience required
* Supervisory experience strongly preferred
**Knowledge & Skills**
* In depth knowledge of retail banking and lending practices
* Excellent customer service skills
* Excellent oral and written communication skills
* Demonstrated ability to coach and develop others
* Ability to exercise sound business judgment
* Demonstrate financial acumen
* Knowledge of risk management and loss prevention
* Highly skilled in digital channel technology and ability to educate customers
* Proficient computer skills
* Ability to handle multiple tasks with attention to details
* Flexible, able to adapt to change
* Shifts may vary for each position offering, depending on business need
* Able to stand for extended periods of time and lift objects up to 30 pounds
*We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.*
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$53k-65k (estimate)
05/01/2024
05/14/2024
atlanticunionbank.com
Richmond, VA
200 - 500
Consumer Services
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Career tips from people on Assistant Branch Manager jobs
Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.
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An assistant branch manager can field customer complaints and attempt to find solutions.
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