Job Description:

Our luxury complex needs to fill an opening for the position of Community Manager with Leasing duties. As a Community Manager, you will become the public face of our property and the key liaison between the management office and our current and prospective residents. We're looking for a friendly, outgoing individual who has sales rental experience and can offer competent service to our residents.

Basic Responsibilities:

• Respond to incoming calls, e-mails, and in-person inquiries in a timely manner.

Job description

Full-Time Property Community Manager

Job Description:

Our complex needs to fill an opening for the position of Community Manager with Leasing duties. As a Community Manager, you will become the public face of our property and the key liaison between the management office and our current and prospective residents. We're looking for a friendly, outgoing individual who has sales rental experience and can offer competent service to our residents.

Basic Responsibilities:

• Respond to incoming calls, e-mails, and in-person inquiries in a timely manner.
• Follow established procedures for processing receipts.
• Analyze resident ledgers for accuracy and suggest and make adjustments as needed.
• Work with outside council on tenant case management, holdovers, evictions, and collections.
• Non-Sufficient Fund posting and communicating with property sites and tenants.
• · Research and resolve payment discrepancies/customer queries as needed.
• Review accounts receivable reports for delinquencies & and prepayments.
• Review all real estate leases to ensure compliance.
• Oversee the lease renewal process.
• Oversee the move in and out process.
• Oversee real estate vacancy reports.
• Assist with collection efforts.
• Post Rents and late fees each month for all properties in portfolio.
• Track and enforce payment plans and consents.
• Communicate with customers via phone, email, mail or personally.
• Assist with month-end closing.
• Collect data and prepare/review weekly & monthly reports.
• Ensure that accounting records are current including data transfer between software programs and making journal entries.
• Complete bank statement reconciliations and escrow account management.
• Other duties as assigned.
• Knowledge of ERP software systems, Knowledge of Yardi or RealPage a plus.
• Proficient in relevant computer software such as Windows and Microsoft Office (especially Word, Excel, Outlook).
• · Proficient communication and interpersonal skills, including written, verbal and listening skills.
• Proficient analytical skills, ability to investigate and problem solve.
• 2-3 years accounts receivable and general accounting experience.
• Property management/Real estate experience preferred
• Detail oriented and ability to complete tasks accurately with a sense of urgency.
• Team Player with a positive attitude and commitment.
• Comply with company policies, practices, and procedures.
• Manage documents, files, and electronic information in an organized, efficient and secure manner.
• Represent our company with a professional appearance and manner.
• Complete company required daily traffic reports and perform prospect follow-up.
• Establish rapport with tenants and provide personalized service.
• Work with the maintenance staff and contractors, as needed, making sure building repairs and services are up to date.
• Reports to the Regional Manager

· Desired Experience:

• Exhibit strong verbal and written communication skills.
• Possess a strong proficiency in Microsoft Office: Word, Excel, and Outlook and be Smart phone proficient.
• Prior sales rental or real estate experience required
• Oversee Leasing Agent
• Comply with company policies, practices, and procedures.
• Manage documents, files, and electronic information in an organized, efficient and secure manner.
• Represent our company with a professional appearance and manner.
• Complete company required daily traffic reports and perform prospect follow-up.
• Establish rapport with tenants and provide personalized service.
• Work with the maintenance staff and contractors, as needed, making sure building repairs and services are up to date.
• Reports to the Regional Manager

Competitive salary commensurate with experience.
Looking for a qualified candidate to begin working immediately.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• On call

Experience:

• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Orange, NJ (Required)

Ability to Relocate:

• Orange, NJ: Relocate before starting work (Required)

Work Location: In person