Job Description:

Position Description:

Supports the design and delivery of business-critical technologies in an Agile environment. Facilitates sessions with technology and business partners using problem statements, customer journey maps, story mapping, use case, process flow, and context diagrams, data flows, and mock-ups to inform solution design. Analyzes business and client experiences and technology opportunities. Draws on in-depth knowledge of the business or function to provide business unit-wide. Implements technical production support standards, using Continuous Integration/Continuous Delivery (CI/CD) and DevOps best practices.

Primary Responsibilities:

• Reviews project plans and Agile stories to manage project activity.

• Evaluates data and data trends to assess project feasibility, client needs, and requirements.

• Evaluates the organization's technology use and needs, and recommends solutions and improvements.

• Leads data and systems analysis teams to identify gaps, dependencies, and risks impacting the ability to deliver against business priorities.

• Defines, drives, and influences technology roadmaps.

• Supports the delivery of technology in support of client acquisition and retention initiatives.

• Oversees the alignment of future business needs with technology capabilities.

• Identifies and prioritizes initiatives to enhance processes and develop the technology.

• Oversees the technical implementation of cross-divisional or company product development components.

• Plans and leads product area-wide initiatives and works closely with respective business partners in support of initiatives.

• Provides leadership, technical supervision, and expertise to multiple teams in broad areas on complex product area-wide projects.

• Regularly provides guidance, training, and coaching to other team members for performance and career development.

Education and Experience:

Bachelor’s degree (or foreign education equivalent) in Computer Science, Business Administration, Engineering, Information Technology, Information Systems, or a closely related field and six (6) years of experience as a Director, Product Development (or closely related occupation) developing and maintaining CICS (online) and Batch applications on mainframe and Web applications in an integrated development environment. 

Or, alternatively, a Master’s degree (or foreign education equivalent) in Computer Science, Business Administration, Engineering, Information Technology, Information Systems, or a closely related field and four (4) years of experience as a Director, Product Development (or closely related occupation) developing and maintaining CICS (online) and Batch applications on mainframe and Web applications in an integrated development environment.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise (“DE”) performing strategy development for technology-based products and solutions -- opportunity identification and evaluation, competitive benchmarking, business case development, and influencing senior management’s strategic decisions -- using a data-driven approach in the financial services industry.

• DE driving the development, maintaining, and supporting Web, Informatica ETL, SAS, and mainframe batch applications according to Agile and Waterfall methodologies; and implementing and promoting DevOps and Continuous Integration/Continuous Deployment (CI/CD) practices in development, quality assurance, and production environments, using Jenkins, Concourse, uDeploy, and Amazon Web Services (AWS) DevOps.

• DE in the implementation of $1 million product and business development initiatives used by 100,000 customers in an Agile environment -- requirements definition, prioritization of product backlog, and ensuring timely delivery of capabilities to customers by leading global matrixed teams to enable high performance and enhancement of the customer experience.

• DE executing all phases of the product development lifecycle -- applying design strategy and methodologies, performing requirements analysis, and creating supporting artifacts, including use cases, data flow, and process flow diagrams – using Visio, Mural, MS Excel, and MS PowerPoint; creating User Interface (UI) designs and prototypes using wireframing tools -- Sketch, UXPin, or Invision; and maintaining Information Technology (IT) project plans, using Jira, DOMO, Confluence, and Agile methodologies.

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Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.