**Job Summary:** We are seeking a skilled Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience throughout their stay. **Duties:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide accurate information about hotel services - Assist with reservations and room assignments - Process payments and maintain guest accounts - Manage phone calls and reservations with excellent phone etiquette - Perform night audit duties as needed - Ensure the lobby area is clean and presentable at all times **Qualifications:** - Previous experience in a hotel or hospitality setting is preferred - Strong customer service skills with a focus on guest relations - Proficiency in using phone systems and office equipment - Bilingual abilities are a plus - Knowledge of hospitality management or hotel operations is advantageous This position offers an exciting opportunity to work in a dynamic hospitality environment, providing valuable experience in guest services and hotel management. If you are passionate about delivering exceptional customer service and creating memorable guest experiences, we invite you to apply for the Front Desk Agent position.

Job Types: Full-time, Part-time, Seasonal

Pay: $16.00 - $19.00 per hour

Expected hours: 16 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person
• Resort

Ability to Relocate:

• Westhampton Beach, NY 11978: Relocate before starting work (Required)

Work Location: In person