7 Front Desk Agent - Carter Creek Winery Resort & Spa Jobs in Johnson, TX
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Front Desk Agent - Carter Creek Winery Resort & Spa
$27k-36k (estimate)
Full Time | Business Services
3 Weeks Ago
SERVPRO of Saginaw / Bay City is Hiring a Front Desk Agent - Carter Creek Winery Resort & Spa Near Johnson, TX
Benefits:
PAY: $15.00/hourSUMMARY: Carter Creek Winery Resort & Spa is currently hiring for Front Desk Agent. In this position, the ideal candidate will maintain a personal demeanor that is friendly, cheerful and courteous at all times. Greet guests by name and ensure that all guest feel welcomed to the property. Prior hospitality experience preferred. Must be proficient with computers and able to learn hotel industry software.
ESSENTIAL DUTIES:
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
PAY: $15.00/hourSUMMARY: Carter Creek Winery Resort & Spa is currently hiring for Front Desk Agent. In this position, the ideal candidate will maintain a personal demeanor that is friendly, cheerful and courteous at all times. Greet guests by name and ensure that all guest feel welcomed to the property. Prior hospitality experience preferred. Must be proficient with computers and able to learn hotel industry software.
ESSENTIAL DUTIES:
- Registering guests and assign rooms, including check-in and check-out processes.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and positive attitude.
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Respond to phone calls, and retrieve guest mail, faxes and packages.
- Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
- Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
- Provide constant and consistent communication with other departments and supervisor and managers in order to ensure guest satisfaction.
- Handle cash, credit card, and other financial transactions such as posting charges for room, food, wine to ledger.
- Compute or adjust bill, collect payment, and make changes for guest.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discounts
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
- Must be available to work all shifts including weekends and holidays
- Flexible scheduling
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$27k-36k (estimate)
POST DATE
05/25/2024
EXPIRATION DATE
06/22/2024
WEBSITE
servprosaginawbaycity.com
HEADQUARTERS
Saginaw, MI
SIZE
25 - 50
INDUSTRY
Business Services
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