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ServiceRocket
Sydney, FL | Full Time
$84k-112k (estimate)
4 Months Ago
ServiceRocket
Sydney, FL | Full Time
$112k-149k (estimate)
4 Months Ago
Senior Representative I, Customer Solutions
ServiceRocket Sydney, FL
$84k-112k (estimate)
Full Time 4 Months Ago
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ServiceRocket is Hiring a Senior Representative I, Customer Solutions Near Sydney, FL

Looking to join a fun-loving and inclusive culture that has your back? Our fast-growing and dynamic company provides a life experience that supports your professional growth and personal well being. 

With offices around the world, ServiceRocket’s five-star products and services help tech giants like Atlassian, Salesforce, and Workplace from Meta get the most from their software. We enable fast-growing companies to take off. And so will your career!

This role is a key member of our sales team, focused on finding and driving both short and long term opportunities. You ideally have experience in solution selling, using products such as Atlassian to drive transformational services solutions to customers.

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Responsibilities

  • Key account acquisition by developing an interaction strategy to determine the objectives and level of effort required to effectively target assigned strategic accounts/territory.
  • Capture all external and market-based data, current and prospective customer information, and data which could assist with the sales process.
  • Generate leads, Close business (new & renewal) to meet/exceed quota, manage pipeline, update forecast, develop and execute account plans.
  • Hunt and identify prospective customers from business directories, participation in business communities and events.
  • Contact and qualify prospective customers. Develop initiatives within sales to improve funnel conversion rates and increase volume of sales qualified leads.
  • Educate customers on the benefits (financial or otherwise) of our solution offerings.
  • Host product demonstrations, webinars and other online events to educate SQL's.
  • Negotiate and close deals for assigned accounts/territory.
  • Focus on developing initiatives and funnel conversion rates for assigned accounts/territory.
Qualifications
  • Typically requires a minimum of 6 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or equivalent experience. 
  • Proven track record of closing large complex enterprise deals.
  • Proven track record working in B2B environments/marketplaces.
  • Experience in Tech or SaaS companies.
Skills
  • Be able to oversee the development of strategic market/product line business plans and marketing programs to support sales in designated market segments.
  • Experience in building and developing volume and strategic customers and partnerships.
  • Able to analyze market data to identify trends/opportunities, develops strategic direction from market information, and creates compelling market analysis presentations.
  • Able to create make-versus-buy analysis from a partnership/merger/acquisition perspective.
  • Excellent communication, presentation and negotiation skills.
  • Self-motivated, results-oriented and driven to exceed expectations.
  • Competency in the typical backoffice support tools and CRM software associated with sales environments and global asynchronous communication.
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This position is not eligible for visa assistance/sponsorship or relocation assistance. Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team.

With a competitive salary and career pathway to advance your skills, you’ll reap the rewards of growth with ServiceRocket’s unique Share the Fruit program and an opportunity for stock options. Our generous health and wellness benefits allow you to care for yourself and loved ones. We also offer monthly stipends that support how you work and encourage a healthy work life balance.

Wear the Rocket and come grow with us!

Job Summary

JOB TYPE

Full Time

SALARY

$84k-112k (estimate)

POST DATE

02/14/2024

EXPIRATION DATE

06/08/2024

WEBSITE

servicerocket.com

HEADQUARTERS

Palo Alto, CA

SIZE

200 - 500

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