Human Resources Project Manager

We are searching for a Human Resources Project Manager to join our growing HR team in our Sandy Springs Headquarters. In this role you will manage projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans. You will be able to work with HR Leadership to lead and manage HR projects from initiation to completion, ensuring timely delivery within scope and budget.

What you will do:

• Act as a business leader in all instances, with HR tools in their toolkit to enable the business to achieve (and over-achieve) its goals.
• Develop detailed project plans, outlining tasks, timelines, and resource requirements.
• Experience developing and overseeing work plans and holding team members accountable for timelines
• Implement change management strategies for HR initiatives, ensuring smooth transitions and minimal disruptions to daily operations
• Identify areas for process improvement within HR functions and recommend innovative solutions
• Implement best practices to enhance efficiency and effectiveness in HR processes.
• Utilize data-driven insights to monitor project performance and make informed decisions.
• Prepare regular reports and presentations for senior management, highlighting project milestones and outcomes.
• Assess and mitigate potential risks associated with project implementation.

• Provide broad-based human resources leadership tailored to the needs of the business adding value for the full employee lifecycle. This includes but is not limited to, acting as a coach and resource to leaders and team members at all levels.
• Work across the organization to ensure optimal organizational structure both for the current organization and future organizational state. Anticipates and diagnoses organizational need(s) and translates those into talent actions for the organization.
• Drive employee engagement, including effectively handling employee relations issues, identifying root causes and proactively remediating where possible.
• Act as a touchpoint for all levels of assigned client groups. Answers questions, addresses concerns, provides support, and engages with all levels of employees. Handles operational activities, on-boarding, off-boarding, and other related activities for the client group.
• Partner with stakeholders to lead the planning, development, communication, and implementation of the entire talent management process including but not limited to, performance management, calibration, compensation planning, IDP development, and succession planning.
• Partner with our Talent Acquisition team to ensure roles are correctly defined for recruiting (including job description creation), and candidate selection is correct. It plays a crucial role in driving leadership to provide an effective employee onboarding experience.

What you will bring:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred
• 5 years of proven experience as an HR Project Manager
• Strong understanding of HR processes, policies, and best practices
• Franchising experience a plus
• Experience working cross-functionally to complete projects and achieve company goals.
• Excellent communication and interpersonal skills.
• Proficient in project management tools and methodologies.
• Ability to work independently and collaboratively in a fast-paced environment and willingness to pitch in as an individual contributor is essential.
• Strong PC capability (Microsoft Office: Word, Excel, PowerPoint, etc.)
• Proven ability to effectively communicate, coach, and influence at all levels of the organization, including the executive level.
• Proven strong change management skills individually and across an organization.
• Experience with organizational design.
• Ability to effectively manage multiple competing priorities.
• Proven ability to drive difficult conversations to effective resolution.
• Proficiency with MS Office suite, especially Excel and PowerPoint. Visio a plus.

About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600 locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.