ServiceMaster Restoration Services

Senior Project Manager

Position Description

We are ServiceMaster Restore! We are a recognized leader in disaster restoration services, cleaning services, construction services and have locations on both the West and East coasts. We respond to emergency water and fire damage for residential and commercial customers. We are passionate about what we do and we care about our customers and our employees. Our team excels at customer service and restoring peace of mind. With client focus and customer care- WE RESTORE!

The Senior Project Manager position is the primary liaison between the insurance company and our customer who has experienced property loss. This position is responsible for maintaining and growing a book of business, project management, estimating, and billing. This position reports to the Branch Manager.

Responsibilities:

· Complete project work orders and work with Project Managers, Production Managers, Job Coordinators and Production Teams to ensure the best quality service.

· Personally call on client base and prospects as assigned to establish a good working relationship and recurring referral base.

· Represent our company so that the ServiceMaster image is enhanced in the eyes of all customers at all times and to promote outstanding service

· Estimate and manage projects as assigned following established policies or standard operating procedures

· Follow all preferred vendor program guidelines.

· Attend and participate in adjuster or insurance industry-training programs, as assigned by Branch Manager

· Maintain and improve on established revenue goals

· Maintain and improve profitability

· Complete and maintain all required training and certifications: IICRC, AHERA, etc.

· Complete all billing and billing associated duties as scheduled or assigned

· Complete on call duties as assigned

Requirements:

· Previous Restoration Management, Project Management, Construction Management experience is required.

· College degree is preferred.

· Excellent customer service skills.

· Restoration or Construction Industry a plus!

· Must possess good written and verbal skills.

· Must be able to estimate a project.

· Experience using Xactimate is a plus.

· Must have a clean driving record.

· Must pass a pre-employment drug test.

· Must have a clean background check.

Perks We Offer:

· Paid training and development – we will train you to become a restoration pro!

· A career where you can develop your skills and have opportunities for career advancement.

· Company issued Personal Protection Equipment supplied materials, uniform, and ability to utilize company vehicle travel to job sites.

· Various benefits plans as well as paid sick time, holidays and vacation time depending on your hiring status

· Competitive Salary starting at $80K

· Medical, Dental, Vision

· Retirement/401K Plan

ServiceMaster Restore, ServiceMaster Recovery Management and ServiceMaster Elite are drug free and equal opportunity employers to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status.

For more information about our company please visit our website https://www.servicemasterrestore.com/