11 Client Account Manager Jobs in Hammond, LA
ServiceHawk Digital Marketing is Hiring a Remote Client Account Manager
Our company is looking for an experienced and skilled Client Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, ensuring customer success, and fostering growing relationships with clients.
As a Client Account Manager, you will be responsible for handling all client-related tasks, prioritizing tasks, scheduling meetings, and ensuring that all projects meet deadlines and expectations. You will also be responsible for account planning and managing client resources effectively.
Key Responsibilities:
- Manage client accounts and ensure customer success by building strong relationships with clients and addressing their needs;
- Prioritize tasks and meetings with clients and the internal team;
- Manage client resources effectively to ensure that all projects are delivered on time and within budget;
- Set and meet deadlines and expectations for all projects and communicate any issues or concerns to clients in a timely and professional manner;
- Develop and execute account plans to ensure that clients receive the best possible service and solutions;
- Use feedback from clients to improve our products and services and communicate this feedback to the team;
- Solve problems and escalate issues as needed to ensure that all client needs are met;
- Manage team members involved in client projects to ensure that all projects are completed successfully;
- Maintain file management and ensure that all client-related documents are accurate and up-to-date;
- Manage time effectively and provide regular reporting to management on the status of client projects.
- Excellent communication skills, both written and verbal, with the ability to build relationships and collaborate with clients and internal teams;
- Strong task management skills with the ability to prioritize tasks and manage multiple projects simultaneously;
- Demonstrated customer success skills, including the ability to understand and meet customer needs and expectations;
- Ability to give and receive feedback in a professional manner and use it to improve performance;
- Experience in client account strategy and planning;
- Strong problem-solving skills with the ability to think creatively and find effective solutions;
- Experience managing teams involved in client projects;
- Strong file management skills with the ability to keep accurate and up-to-date records;
- Excellent time management skills with the ability to meet deadlines and provide regular reporting to management.
- Bachelor's degree in business, marketing, or related field;
- 5 years of experience in client account management or related fields;
- Strong knowledge of project management software and tools;
- Experience in the technology or marketing/advertising industry is a plus;
- Understanding or experience in the HVAC or Home Services industry is also a plus;
- Ability to travel as needed.
- You must be willing to work on-site at our Hammond, LA office a minimum of four days per week.
- Salary range commensurate with experience and qualifications.
- Matching 401k Plan
- Earned PTO
- Work-From-Home (Remote) Fridays
Job Summary
Full Time
$85k-116k (estimate)
05/14/2023
05/12/2024
The job skills required for Client Account Manager include Account Management, Products and Services, Advertising, Communication Skills, Problem Solving, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Account Manager positions, which can be used as a reference in future career path planning. As a Client Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Account Manager. You can explore the career advancement for a Client Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Account Manager job description and responsibilities
They are usually assigned to essential clients or corporate accounts.
02/21/2022: Canton, OH
They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved.
03/12/2022: Burlington, VT
Monitoring budgets, spending and revenue, and explaining cost factors to clients are also part of the gig.
03/24/2022: Nashville, TN
Ensure a smooth handoff to account management and continue nurturing customer relationships with account maps.
02/18/2022: Atlanta, GA
An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.
03/20/2022: Monroe, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Account Manager jobs
Companies use account managers to ensure that customers feel that their needs are being met.
02/18/2022: Lafayette, LA
The account manager would frequently serve as a combination of a salesperson, customer service representative, technical specialist, and financial advisor.
04/28/2022: Vineland, NJ
An account manager’s success depends on how good they are at networking, and building and sustaining relationships.
04/10/2022: Muskegon, MI
By mapping out the onboarding process, management workflows, and communication calendar, account managers can streamline the client success process.
03/10/2022: Huntington, NY
Whether working with outbound leads or existing customers, account managers are constantly building relationships, providing value, and above all, listening.
04/25/2022: Everett, WA
Step 3: View the best colleges and universities for Client Account Manager.
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