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Service Credit Union is seeking a Contact Center Supervisor (CCS) where you will assist in ensuring a high-quality responsiveness of services to members located throughout the world. The CCS supervises Contact Center Representatives in a fast-paced call center environment.
Pay: $22.33 per hour, flexible based on experience.
Hours: Monday-Friday 11:30am-8:00pm with rotating Saturdays
Benefits Include:
The Day to Day:
Experience and Qualifications:
If you are interested in applying your leadership and customer service skills to further your career, and you enjoy working in a collaborative, fun environment where success is rewarded, Service Credit Union is the place! Join us today!
At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Job Type: Full-time
Pay: $23.22 per hour
Benefits:
Schedule:
Supplemental pay types:
Work Location: In person
Full Time
Banking
$48k-65k (estimate)
05/21/2024
05/21/2024
servicecu.org
MANCHESTER, NH
500 - 1,000
1957
Private
STEPHANIE SAWICKI
$10M - $50M
Banking
The job skills required for Call Center Supervisor include Call Center, Customer Service, Leadership, Written Communication, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
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A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.
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A Call Center Team Leader manages a team of call center employees at many levels.
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A Call Center Manager leads a staff of call center support agents.
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A Call Center Manager also recruits and trains new employees and tracks their productivity.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
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Exceptional Communication Skills.
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Excellent Problem-Solving Skills.
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Focus on Agent Engagement and Retention.
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Spend Five Minutes Reviewing Yesterday’s Calls.
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Step 3: View the best colleges and universities for Call Center Supervisor.