Recent Searches

You haven't searched anything yet.

6 Member service representative Jobs in Muncy, PA

SET JOB ALERT
Details...
Service 1st Federal Credit Union
Muncy, PA | Full Time
$34k-41k (estimate)
1 Month Ago
Construction Specialties
Muncy, PA | Full Time
$51k-66k (estimate)
3 Days Ago
Service 1st Federal Credit Union
Muncy, PA | Part Time
$34k-41k (estimate)
2 Months Ago
Service 1st Federal Credit Union
Muncy, PA | Part Time
$34k-41k (estimate)
2 Months Ago
Oil and Gas Job Search Ltd
Muncy, PA | Full Time
$44k-56k (estimate)
5 Days Ago
Oil and Gas Job Search Ltd
Muncy, PA | Full Time
$44k-56k (estimate)
5 Days Ago
Member service representative
$34k-41k (estimate)
Full Time | Specialty Trade in Construction 1 Month Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Service 1st Federal Credit Union is Hiring a Member service representative Near Muncy, PA

Part Time - 25 Hours Per Week Monday through Saturday Availability Required Role : A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service.

To accomplish this, Member Service Representatives are responsible for performing routine account transactions, cross-selling various products and services in order to fulfill the member's financial needs and researching and resolving member account questions and concerns.

Essential Functions & Responsibilities : 40% - Receives and processes member's financial transactions. 30% - Cross-sells various deposit, loan and convenience services appropriate to each individual member.

15% - Uses problem solving skills to research member account questions and concerns. 10% - Performs other daily, weekly and monthly routine tasks.

5% - Performs other duties as assigned. Performance Measurements : Welcomes members and guests by name, provides routine information concerning services and directs members to the appropriate department for specific information and service.

  • Overall, provides friendly, professional, accurate, personal service to all members. Completes member transactions including but not limited to deposits;
  • withdrawals; transfers; loan and VISA payments; check cashing; wire transfers; coin machine transactions; cash advances;

non-member and shared branching transactions; opening IRAs; ordering members checks; and direct deposits. Sells VISA gift cards, foreign checks and cashier’s checks to member.

Processes debit and credit card disputes. Sorts incoming mail and processes mail transactions including night deposit transactions.

Fulfills the stated financial needs of members and through directed conversation uncovers the unstated financial needs of members.

Completes routine tasks including but not limited to maintaining cash drawer maximum allowed limits; verifying and balancing a cash drawer;

assists in verifying cash shipments and orders; services and fills TCRs; audits gift cards; balances the vault book and services the coin machine.

Resolves member questions and concerns; researches account inquiries; and troubleshoots and replies to internal inquiries in a timely, friendly and accurate manner.

Completes additional follow up as needed. Becomes familiar with and abides by policies, procedures and guidelines set forth by the credit union, e.

g. Security; Bank Secrecy Act; Identity Theft and Red Flags; Cash Over / Short Guidelines; Check Cashing and Holds; Confidentiality;

etc. Follows proper procedures for dual control. Performs a variety of miscellaneous tasks including typing, filing, computer input, answering the telephone before three rings and other duties as assigned.

Maintains a dependable record of attendance and timeliness. Participate in training and professional development activities to acquire and maintain standards established by the credit union.

This could include attending conferences, seminars and workshops as directed by Management. Knowledge, Skills and Abilities : Experience - One year to three years of similar or related experience in customer service, cash handling, sales, banking or financial services.

Education - Requires a high school education or GED. Interpersonal Skills - Requires well developed interpersonal skills for communicating with members.

Requires the ability to operate a computer and basic mathematical skills (adding, subtracting, multiplying and dividing).

Service 1st Federal Credit Union provides equal opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law in employment and in our business activities. Powered by JazzHR

Last updated : 2024-05-06

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$34k-41k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

06/11/2024

WEBSITE

service1.org

HEADQUARTERS

PORT ORANGE, FL

SIZE

50 - 100

FOUNDED

1975

TYPE

Private

CEO

CHARLES R JONES

REVENUE

<$5M

INDUSTRY

Specialty Trade in Construction

Show more

Service 1st Federal Credit Union
Full Time
$99k-126k (estimate)
1 Week Ago
Service 1st Federal Credit Union
Full Time
$84k-134k (estimate)
2 Months Ago

The job skills required for Member service representative include Customer Service, Products and Services, Cash Handling, Problem Solving, Credit Card, Cross-Selling, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Perkins Restaurant & Bakery - JDK Management
Full Time
$21k-26k (estimate)
2 Days Ago
For the skill of  Products and Services
Oil and Gas Job Search Ltd
Full Time
$93k-119k (estimate)
1 Week Ago
For the skill of  Cash Handling
Valvoline Instant Oil Change
Full Time
$41k-64k (estimate)
1 Week Ago
Show more

The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more