23 Customer Experience Manager Jobs in Lehi, UT
Serenity Healthcare is Hiring a Customer Experience Manager Near Lehi, UT
- Drive Success: Manage metrics, performance criteria, policies, and procedures with finesse, propelling your team to achieve greatness.
- Inspire Growth: Provide coaching, feedback, and performance reviews that ignite personal and professional development, fueling a high-energy, achievement-oriented environment.
- Lead the Way: Oversee a dynamic customer care team, shaping a culture of productivity, collaboration, and extraordinary service delivery.
- 1-3 years of experience leading teams, showcasing exceptional leadership skills and the ability to motivate and inspire.
- Must have experience managing a customer service team in a call-center setting.
- Flourish in high-volume customer service or call center environments, where your expertise in managing diverse interactions shines.
- Skillfully identify, coach, and measure critical competencies and performance metrics, empowering your team to excel.
- A genuine passion for supporting individuals struggling with mental health challenges, demonstrating empathy, compassion, and unwavering support.
- Navigate complex situations with ease, making sound decisions while juggling multiple priorities, ensuring nothing slips through the cracks.
- Impeccably organized with an unwavering attention to detail, you effortlessly orchestrate seamless operations and deliver exceptional customer experiences.
- Self-motivated and hungry for success, you thrive in a fast-paced environment, consistently exceeding expectations.
- Competitive Pay: Recognizing your invaluable contributions, we offer a salary that reflects your dedication.
- Comprehensive Benefits: Serenity covers 90% of your medical, dental, and vision insurance premiums, prioritizing your well-being.
- Work-Life Harmony: Enjoy generous paid time off, including holidays, so you can recharge and savor the moments that matter.
- Secure Future: Build a strong foundation with our 401k plan, securing your financial well-being for years to come.
- This position is contingent on successfully completing a criminal background check upon hire.
Job Summary
Full Time
$75k-112k (estimate)
08/25/2023
05/05/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
Related Companies
The following is the career advancement route for Customer Experience Manager positions, which can be used as a reference in future career path planning. As a Customer Experience Manager, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Manager. You can explore the career advancement for a Customer Experience Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Manager job description and responsibilities
Begins with understanding each customer and their specific need.
01/05/2022: Muskegon, MI
Collecting customers’ feedback keeps the CEM on the right track to designing the perfect customer experience.
02/23/2022: Lima, OH
They supervise the customer experience and service teams, direct and monitor their activities and train their members.
01/19/2022: Pensacola, FL
They're also responsible for leading both the customer service and the customer experience teams.
02/21/2022: Charleston, SC
Businesses need to acknowledge customer feelings, which can be done through active listening, making statements and asking questions related to what the customer has said.
02/11/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Manager jobs
They work alongside upper management to promote retention of customers and overall positive experience with the brand.
12/23/2021: Idaho Falls, ID
Customer experience managers are also responsible for overseeing the hiring and training of customer experience personnel to ensure an effective workforce.
01/20/2022: Passaic, NJ
Measure and analyse customer feedback.
02/11/2022: Bradenton, FL
Build and maintain strong, long-lasting customer relationships as the result of being a trusted advisor.
12/21/2021: Alexandria, LA
Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.
03/03/2022: Newark, NJ
Step 3: View the best colleges and universities for Customer Experience Manager.
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