Serenity is looking for Customer Care Expert to join our expanding Billing Team. As a Customer Care Expert, you will primarily support our patients by addressing billing questions and/or concerns. Through personable and genuine conversations, you will develop memorable experiences for them to receive the best care. We are looking for people who thrive in social interactions and find gratification in improving someone’s day.

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.