8 Customer Advocate Jobs in Phoenix, AZ
Serenity Healthcare is Hiring a Customer Advocate Near Phoenix, AZ
Customer Advocate
Location: Deer Valley, AZ
Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and help take back their lives by providing support and compassion. With your sales expertise, you will be educating our clients on the treatments that we offer.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Other Responsibilities
- Provide the highest level of customer care through compassion and understanding.
- Gather, review, and verify all pertinent information in relation to the customer and their visit.
- Communicate directly with participating healthcare providers regarding patients care.
- Educate our customers on the treatment options Serenity provides.
Benefits
- Pay ($20/hr)
- Shortened Work Week
- Career Growth Opportunity
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Medical, Dental, Vision insurance ( Serenity covers 90% of your insurance premium )
- Never work a Sunday
- Employee Referral Program
Qualifications
- High School Diploma or GED.?
- Excellent verbal and written communication.
- Previous experience working with computer-based information systems.
- 1 year of experience in a full-time customer service role.
About Serenity:
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
*This position is contingent on successfully completing a criminal background check upon hire.
Powered by JazzHR
Job Summary
Full Time
$35k-44k (estimate)
05/02/2024
05/20/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
Related Companies
The following is the career advancement route for Customer Advocate positions, which can be used as a reference in future career path planning. As a Customer Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Advocate. You can explore the career advancement for a Customer Advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
04/08/2022: Youngstown, OH
Step 3: View the best colleges and universities for Customer Advocate.
